Partner Solutions Engineer - Workvivo

** Position is not approved for sponsorship **

What you can expect

As a Partner Solutions Engineer for US and LATAM, you will assist the Partner Team in identifying, recruiting, and on-boarding new Partners. In addition, you will act as an advocate for our Partners by providing feedback to our Product team and representing the needs of our customers. You will develop relationships with partner SE's and their customers as needed, ensuring they are kept up-to-date with product features. You will also be enabling them to demonstrate best sales practices. You will also be responsible for the creation, handover, and ongoing maintenance of all Partner tools.

About the Team

Workvivo is an employee experience platform designed to amplify workplace culture and foster employee engagement, regardless of location. Committed to customer satisfaction, Workvivo focuses on enhancing employees' working lives across diverse industries globally. Workvivo aligns with Zoom's mission to prioritize people, enabling meaningful connections, modern collaboration, and driving innovation in businesses and individual interactions.

Responsibilities

• Acting as the solutions engineering partner to the Workvivo Partner Team
• Supporting the Partner Team in identifying, recruiting and on-boarding new Partners
• Acting as an advocate internally for our Partners, providing feedback to the Product Team and representing the roadmap needs of our joint customers
• Ensuring our Partners are kept up to date on and enabled around evolving product features and up to date positioning
• Owning the creation, handover and ongoing maintenance of all Partner tools (e.g. Demo environments, EVAL/POC environments)
• Helping them develop knowledge and demonstrate best practices in sales opportunities across Discovery, Demo Delivery, running Evaluations, Proof of Concepts and responding to RFI/RFP

What we’re looking for

• Bilingual - able to converse in fluent Spanish and English
• Experience working with Channel Partners in pre-sales engineering role
• Able to take responsibility for the problem statement and work collaboratively to resolve issues in a timely manner.
• Have ownership and responsibility, proactively make suggestions and is comfortable leading internal projects, ability to function effectively in ambiguous circumstances.
• Able to work to deadlines and be comfortable with juggling various tasks of a different nature.
• Have excellent technical skills and communication skills, able to share knowledge with all levels of customers

Salary Range or On Target Earnings:

Minimum:

Maximum:

In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.

Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.

We also have a location based compensation structure;  there may be a different range for candidates in this and other locations

At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!

Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.

About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.

Our Commitment​
We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.

We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.