I was given the task to lead research studies, conduct segmented competitive analyses, and assemble complete plans.
I also participated in my team’s weekly competitive insights podcast, assisted in the build-out of our competitive intelligence platform, performed sentiment analysis with customer wins data, built out a portal for our Analyst Relations team, and so much more. My experience was anchored by immense support from the GET team ... countless activities, speaker sessions, and more. At many companies, the values of care and happiness are thrown around far too often — at Zoom, these values are the cornerstone of the company culture and I firmly felt that throughout my time here.

I created a test automation project for Zoom whiteboard that my team will be expanding on in the next couple of months. I researched and experimented with different tools and testing conventions we could use and wrote a series of tests using my findings. At the end of my internship, I presented and demoed my project to the team, which will be using my research, documentation, and code to implement test automation on a large scale for the whiteboard and other Zoom products this fall.

What I love most about being a Zoom intern is the incredible level of trust. There is a lot of space to make complex decisions and steer your project in a direction that seeks to maximize impact. Everyone trusts you to deliver your best work, all the while creating an atmosphere of all-around support to allow for professional, mental, and physical growth. I worked on test automation with the Zoom Events team, which included the entire scope from strategy to production. Being a huge enthusiast of efficiency, it was great to see a quicker turnaround for all things related to a product that so many people love and use.