- Our Values
- Our Benefits
- Diversity, Equity & Inclusion
- Zoom cares
At Zoom, we believe that in order to deliver happiness to our customers, our employees should be happy at work. That’s why we focus on cultivating a culture around our value of Care.
We care for:
Our customers
Our customers are at the center of everything we do here at Zoom. We work hard to build innovative products that help people communicate, collaborate, and connect.
We listen to our customers and incorporate their feedback to improve our products and make their experience better.
Our teammates
Zoomies work collaboratively across teams and locations to deliver happiness to our customers. We recognize our fellow teammates’ actions and achievements through employee-nominated Zoomie of the Quarter awards and an employee recognition program. We also have fun together! Our volunteer, employee-led Happy Crew organizes meet-ups and global holiday celebrations throughout the year.
Our company
Zoomies show care for our company by conducting business ethically and serving our customers and colleagues with integrity. We value transparency and welcome our employees to speak up, ask questions, and provide feedback so we can keep growing as an organization.
Our community
We're committed to making a positive impact on our community with our environmental, social and governance (ESG) efforts. Our dedicated social impact arm, Zoom Cares, focuses on making a difference in three key areas: education, social equity, and climate change.
Ourselves
We give employees the flexibility to care for themselves and their families with a comprehensive benefits program that includes generous parental leave, health and wellness benefits, retirement benefits, and My-Time-Off (MTO), an extended vacation policy.
Our benefits program for full-time employees helps support you at work and in your personal life.
Health benefits
Comprehensive medical, dental and vision insurance, plus mental health
Generous time off
Paid company holidays and My Time Off, our rich vacation policy
Financial planning
Personal finance coaching and tools
Stock benefits
Employee Stock Purchase Plan (ESPP) and Restricted Stock Unit (RSU) Equity Program
Family benefits
Generous parental leave, fertility, and family planning benefits
Wellness benefits
Wellness and fitness reimbursement, wellness resources, Thrive Global wellness app, TaskHuman wellness coaching app
Additional benefits
Book reimbursement program, pre-tax commuter benefits, electric vehicle reimbursement
We want all Zoomies to feel comfortable bringing their whole selves to work. Our Diversity, Equity & Inclusion (DEI) team leads our company-wide effort to bring greater diversity and inclusiveness to our people and products, from our recruiting and hiring practices to the accessibility of our platform.
We view our efforts within 4 pillars:
Workforce
Workforce is about who and how we hire. We actively engage with external sourcing partners to invite the best and brightest talent from the broadest backgrounds to consider working at Zoom. We continuously take stock of how we evaluate candidates to ensure that they are getting a fair and equal opportunity to share their capabilities.
Marketplace
Our DEI Marketplace efforts are all about how we include and consider our customers, with the ultimate goal of creating better products and experiences with them in mind.
An example of our Marketplace efforts include leveraging our ERGs and strategic partners to provide feedback on product designs and features.
Workplace Community
Workplace is how Zoomies experience Zoom once they are here. Do they feel a sense of belonging to the organization? Do they have an opportunity to build networks and connections outside of their day-to-day roles?
Examples of our Workplace efforts include our Employee Resource Groups, employee-driven, volunteer groups that foster DEI in the workplace and encourage employee engagement and support.
Community
Our DEI Community efforts are focused on how we do our part to make the world more equitable for all. In partnership with our internal teams and external strategic partners, we forge partnerships that advance our DEI mission and Zoom’s core value of Care.
We believe that caring for community means giving back — through the power of our product, philanthropy, people, policy advocacy, and voice. Our efforts are based on long-established values of care and commitment to resourcing leaders and organizations in our communities around the globe. Zoom Cares is our philanthropic and charitable arm that aims to make a positive difference in three core areas:
Education
We fund innovations that help enable access to high-quality education for all children.
Social equity
We fund innovations that help disrupt disparities in race, power, and wealth.
Climate change
We fund innovations that help decrease greenhouse gas emissions and create healthy communities for all.
Learn more about our commitment to our communities by visiting Zoom Cares’ first Social Impact Report and the Zoom Cares Website.
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