Hardware Partnership Manager

Customer Services (CS)

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Hardware Partnership Manager

  • R14734
  • Singapore
  • Taipei City, Taiwan
  • Customer Services (CS)
  • Full time

What you can expect

As a Hardware Partnership Manager for SoCs (System on Chip) and AI PC, your responsibilities include understanding everything we need from SoC companies and collaborating with internal teams to develop a sustainable SoC strategy that ensures exceptional user experiences across diverse hardware solutions. You should possess a robust understanding of CPU, GPU, and NPU technologies in leading consumer, enterprise, and IoT devices. Together with experience in software and firmware development, media codecs, and basic AI. Additionally, you'll work with business development to enhance the value proposition in go-to-market strategies and new product launches especially related to AI PC.

Please note this position can be based either in Taiwan or Singapore.

About the Team

The Hardware Partnership Team reports to the Chief Product Officer. We drive consistent hardware strategy, policy, process, and partnership with the hardware ecosystem to support all Zoom Workplace and AI products.

What we’re looking for

  • 8+ years of product management, interoperability, partnership, engineering, or business development role in AI related hardware, AI PC and test automation

  • Demonstrate excellent communication and presentation skills; ability to manage ambiguity, solve complex problems and scale effectively across a large organization

  • Have a technical background. Business, Engineering and Computer Science degree

  • Have an understanding of SaaS and service provider business models is a plus

  • Show a hands-on, detail-oriented approach to managing both tactical and strategic actions, supported by effective executive and communication skills

Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.

About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.


Our Commitment​
We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.

We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.

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Fraudulent Employment Offers

Zoom is aware of scams that involve fake Zoom job listings posted on third-party sites. Responding applicants are contacted primarily over email, InMail and/or chat applications by people impersonating Zoom employees. Eventually a fake offer letter is sent in exchange for personal identification information as part of a fake new-hire screening process.

Please be advised that these offers, communications and impersonations are illegitimate and fraudulent. All communication with Zoom employees come from a “@zoom.us” email address. Zoom job applicants complete an interview process including in-person (on Zoom) meetings and phone calls. Our process also requires you to create an account with our applicant tracking system, Workday.

Zoom will never ask for your personally identifying information during the interview process or ask you to pay money or purchase equipment. If you have received a message from Zoom that appears suspicious, please contact us here

 

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