Software Engineer, AI Applications

Software Engineer - AI Applications

What you can expect

As a Software Engineer, you will play a key role in designing and implementing critical general web based and AI-embedded applications for Zoom. You will collaborate closely with teams from AI, Meeting, Phone, Big data, Data Engineering, and Cloud-Native to build business features of Zoom products. The ideal candidate will majorly focus on back-end development and have experience interacting with the front-end.

About the team

The AI application engineering team is dedicated to building cutting-edge products, and providing tools for customers in sales, contact center, training, management and other fields. 

Our products are highly AI embedded with LLM analysis, ASR, and image processing. These products are user-facing, friendly and robust web

based applications. 

Responsibilities

• Collaborate with cross-functional teams to define, design, implement and ship new features and applications.

• Ensuring software reliability and quality by participating in code reviews, testing, and debugging.

• Implementing AI solutions solves complex problems. Integrate AI services and algorithms into applications.

• Work on backend services and databases, ensuring high performance and responsiveness to front-end requests.

• Continuously discover, evaluate, and implement new technologies to maximize development efficiency and improve product quality.

• Documenting code, algorithms, and technical processes for internal and external reference.

What we are looking for

• Master’s degree in Computer Science, Software Engineering, AI/ML, or related field

• Have proficiency in programming languages such as Java, Python, Ruby, or C++, etc.  

• Experience with AI applications, integrations, and prompt engineering.  

• Be familiar with cloud services, database management, and web technologies  

• Experience of developing and managing high-traffic web applications  

• Experience with RDBMS, such as MySQL, NoSQL

• Experience of designing backend APIs, database schemas, and backend microservices to power a sophisticated user-facing product. 

Salary Range or On Target Earnings:

Minimum:

Maximum:

In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.

Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.

We also have a location based compensation structure;  there may be a different range for candidates in this and other locations.

Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.

About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.

Our Commitment​
We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.

We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.

Think of this opportunity as a marathon, not a sprint! We're building a strong team at Zoom, and we're looking for talented individuals to join us for the long haul. No need to rush your application – take your time to ensure it's a good fit for your career goals. We continuously review applications, so submit yours whenever you're ready to take the next step.