"I really like being able to see tangible impact. I think that's something that a lot of engineers at Zoom can resonate with. It's a committed process where if you want to make something happen, you are pretty likely going to see it in an upcoming release."
Raven | Remote (NY)
AI/ML
We are problem-solvers that design solutions for cutting-edge AI problems with our customers and users in mind, working across several Natural Language Processing areas – such as Speech-to-Text, translation, and conversation AI – to improve our products. You assist the team by researching state of the art ML models, building services that support Zoom, collaborating with internal teams to integrate services, and analyzing models to measure and improve on AI/ML performance.
AI/ML Roles
"As an engineer, I've had the ability to grow and learn from other engineers within Zoom. That's helped me not only to challenge myself within Zoom but overall in my career and goals. A huge part of taking on these projects has been ownership. I think having this culture of ‘if there's something that you feel like could be done, we want you to take ownership to create those things’ has been amazing. It’s allowed me to challenge myself to go to the next level, but with a flexibility that I really enjoy."
Joan | Remote (IL)
Audio and Video Engineering
Our teams design and use various models – such as machine learning, neural network algorithms and architectures, and image/video processing algorithms – to build the best meetings possible. Through analyzing large amounts of audio and video data, we conduct research and performance evaluations to create better experiences.
Audio & Video Engineering Roles
"The spirit of wanting to see each other succeed and lifting each other up is really exciting. We're trying to solve these challenges of communication at scale across the entire globe, so you're constantly being presented with really deep, fundamental questions about the future of communications. Being able to turn to your colleagues and feel like you're pioneering what those answers are going to be is a really invigorating process that builds a camaraderie among the team."
Andy | Remote (CA)
CIO
We develop and manage all of Zoom’s internal applications and systems where information is stored, including Workday. Our teams support Zoom’s infrastructure, helping other internal teams understand information storage and various technological systems.
CIO Roles
"When I look for jobs, there are three things that are very important. Number one, having challenging projects. Number two, the people I work with. I want to work with great people: not only are they smart, but they are humble and willing to help each other. Number three, the company. I want to say to my family and friends that I work for this company, and I'm proud of it. The company also tries to make the employees happy. That's why I chose Zoom."
Sonny | Remote (HI)
Client Engineering
Use your knowledge of native desktop client application programming to help scale Zoom’s programs on various platforms. Through close collaboration with teams such as product designers, project and product managers, and DevOps, you will help resolve product issues and drive engineering releases to enhance application performance and delight customers.
Client Engineering Roles
"The exciting and rewarding part about working at Zoom is being able to create change. Everyone around you has so much empathy and wants to collaborate and solve the problem. At Zoom, your colleagues will hear you and care about you. They will work on the issues that matter and find a solution that works for you. I think this is one of the things that is fundamentally different about Zoom compared to other enterprises."
Shishir | Remote (CAN-ON)
Online
We focus on delivering a best in-class ecosystem for our customers. As engineers, our team emphasizes architecture, diligent planning, and fast paced execution to achieve scalable growth and develop solutions.
Online Roles
"The Zoom team has a solid comfort zone for employees. I feel it from the director of my organization all the way down to how my coworkers and I treat each other. It's a level of trust, concern, and empathy for co-workers on the other end of the line. At Zoom, I feel like I can come to work any day and absolutely bring my best."
Jon | Remote (Bay Area)
Product Engineering
Our teams are responsible for developing and improving Zoom's unified communication as a service (UCaaS) products. Through close collaboration, we create the Zoom products you know and love that help people stay connected. In joining the engineering team, you’ll have the chance to work on Zoom products such as meetings, phone, whiteboard, apps, and more.
Product Engineering Roles
"There's always that culture of ‘don't worry that you don't know something, we'll get to it.’ That gives you the ability to really build on what you already do know, to figure out what you don't yet know, and to get people involved and really collaborate to find the solution to a problem."
Derek | San Jose (CA)
Security
We manage all security applications and approach each task from a digital security perspective to protect Zoom and our customer’s data. Our engineers follow a red team-blue team cybersecurity simulation in which the red team attempts to exploit potential weaknesses using sophisticated attack techniques, and the blue team responds to those attacks.
Security Roles
"The culture of Zoom is a culture of care. We want to make sure we care for our customers, we care for the community, and we care for each other as well. Even when the going gets tough, at Zoom, we feel like we are making a difference. When working a job, the two things that I look for are, ‘What difference do you make through the job?’ And ‘What difference does your company make in the world?’ I don’t think I have worked or will work for any other company that will make a bigger impact on the world than Zoom."
Velchamy Sankarlingam
President of Product and Engineering
How to Seamlessly Conduct Zoom Interviews
Here are some tips to help you prepare for a successful interview over Zoom
- Submit Application
- Recruiter Screen
- Technical Assessment
- Panel Interview *
- Final Interview (role dependent)
- Offer
- New Zoomie Onboarding
*mix of coding, behavioral, and team collaboration
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“Speaking to the remote work aspect of working at Zoom, I don't feel that as a remote employee, I'm a second class citizen to people who are in office. A lot of communication happens over Zoom Chat and Meetings, which supports this hybrid style of work very well. I really appreciate how Zoom is handling remote work and remote employees.”
Alex | Remote (WA)
“The whole ‘Delivering Happiness’ theme is so true. For me, it's something that's being practiced all the time: it’s about putting yourself first and also putting our partners first. It's really something that's lived, not something we just talk about. I love being part of that. Being remote can make it hard to connect, but being at Zoom doesn't necessarily feel like you're far away from your co-workers.”
Joan | Remote (IL)
“For collaboration and teamwork and Zoom, I feel like everyone is on the same page. Everyone wants to get their hands into the pot and is willing to discuss issues. It's a very open form of communication, where no one should be scared to say anything and every opinion is valid. It doesn't matter what your position is.”
Chris | Remote (NY)
“Everyone here has their own unique sense of drive. It’s a team effort: we're not just out there on our own trying to figure it out, and we can rely on each other to help resolve issues. I really enjoy being around other people who take this initiative.”
Michael | Remote (Bay Area)
“‘Zoom Cares’ is our culture. We always try to make sure that the customer is taken care of, and that their issues are dealt with promptly. That's the main basis of the approach we take with customers. The engineering role has helped me grow in a way that through dealing with complex high priority incidents, I’ve become more confident.”
Monica | Remote (FL)
“My favorite part about Zoom is definitely the people. When you talk about what makes a company great, it's the people because ultimately, those are who you're working with every day. I always tell other people - like my family, friends, or strangers - ‘My coworkers are awesome. Their personalities are just amazing.’”
Milan | Remote (Central Coast California)
“I created a test automation project for Zoom whiteboard that my team will be expanding on in the next couple of months. I researched and experimented with different tools and testing conventions we could use and wrote a series of tests using my findings. At the end of my internship, I presented and demoed my project to the team, which will be using my research, documentation, and code to implement test automation on a large scale for the whiteboard and other Zoom products this fall.”
Jack | Software Engineer, Intern
“What I love most about being a Zoom intern is the incredible level of trust. There is a lot of space to make complex decisions and steer your project in a direction that seeks to maximize impact. Everyone trusts you to deliver your best work, all the while creating an atmosphere of all-around support to allow for professional, mental, and physical growth. I worked on test automation with the Zoom Events team, which included the entire scope from strategy to production. Being a huge enthusiast of efficiency, it was great to see a quicker turnaround for all things related to a product that so many people love and use.”
Grace | Software Engineer, Intern
