Mid-Market Sales
The Mid-Market sales team engages with existing customers to expand their account to the entire Zoom platform. On the other hand, the Mid-Market Acquisition sales team creates opportunities to sell the platform by prospecting new leads. Both teams focus on a specific geographic territory.
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Commercial Sales
Our Commercial Acquisition AEs proactively seek new opportunities to sell the full Zoom platform to growing organizations (501+ employees) within a specific geographic area. While Our Commercial VAST AEs concentrate on upselling to existing customers, expanding their accounts to the complete Zoom platform in the same target market.
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Channel Sales
The Channel sales team represents the entire range of Zoom products and services to partners. They are responsible for the identification, creation, and management of key-account/business relationships with partner companies across a variety of channels to develop solutions and/or products/services to drive revenue opportunities for Zoom. (Segments include Resellers, Technology Solutions Brokerages, Strategic Alliances, Service Providers, ISVs, GSIs, Carrier Alliances, Public Sector, and Channel Specialists (SP, CC, IQ))
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Education, Healthcare, and Government Sales
Zoom has different sales teams that focus on specific markets. The Education sales team works with K-12 and Higher Education institutions of all sizes in a defined geographic territory. The State and Local Government sales team focuses on public agencies and institutions of all sizes in a specific area. The Federal sales team works with government agencies in the Washington, D.C. metro area, while the Healthcare sales team engages with existing and potential customers in the healthcare industry to sell the entire Zoom platform..
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Majors and Enterprise Sales
The Majors sales team focuses on organizations with the top 3,300 NAMED accounts, while the Enterprise sales team works with those with the top 850 NAMED accounts. Both teams engage with existing and potential customers to sell the entire Zoom platform, building positive relationships with C-Suite decision makers and helping customers realize the value of their investments.
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Specialty Sales
Zoom offers specialized sales roles to enhance platform functionality. Zoom IQ focuses on Conversational Intelligence sales, partnering with account executives to boost sales and target new opportunities. The Web Events team provides virtual event experiences for customers, spanning SMBs to enterprises, while Rooms Enterprise Collaboration Specialists target growing organizations. Contact Center Account Executives assist larger global companies, all within defined geographic territories.
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Sales Engineering
Solution Engineers are the lead advocates for customers; translating technical needs into product development recommendations, testing of customer environments and driving customer demand/features internally within Zoom. They understand and articulate Zoom's architectural advantages to our customers and support the Account Executive when it comes to proposing and designing solutions to our customer’s biggest collaboration challenges.
Explore Sales RolesHear From Our Customers
We help our customers discover the value of Zoom for their organizations (videos)
- Submit Application
- Recruiter Screen
- Panel Interview
- Final Interview (role dependent)
- Offer
- New Zoomie Onboarding
"Never before had I had the opportunity to marry my love for international communications with SaaS to deliver a product that could earnestly change lives and the way people perceived daily work environments."
Caitlin | Major Sales leader
"There is no other company that has the same inflection point as Zoom, meaning, we are a global brand, we are a verb, and with the sheer innovation and products to sell there is no other growth company that can expose a Sales Person to sell into as many personas, verticals, solutions, or industries at once."
Daniel | Head of Sales, Commercial VAST
"The mantra of ‘Delivering Happiness’ initially felt like just a marketing tag-line, but it truly emanates throughout the entire organization. Eric Yuan is an incredible leader and I recognized that Zoom was on a transformational journey from being the best Meeting technology to becoming the clear-cut leader for UCaaS."
Steve | Team Lead - Majors, Account Executive
"Zoom's commitment to making a global impact has motivated me to strive for excellence in everything I do. Seeing the positive influence Zoom has on connecting people and businesses across the world has ignited a fire within me to make a meaningful difference in the lives of others."
Sarah | Segment Leader Mid-Market VAST
"There is no other company that has the same inflection point as Zoom, meaning, we are a global brand, we are a verb, and with the sheer innovation and products to sell there is no other growth company that can expose a Sales Person to sell into as many personas, verticals, solutions, or industries at once. "
-Daniel Kang : Head of Sales, Commercial VAST
"The mantra of ‘Delivering Happiness’ initially felt like just a marketing tag-line, but it truly emanates throughout the entire organization. Eric Yuan is an incredible leader and I recognized that Zoom was on a transformational journey from being the best Meeting technology to becoming the clear-cut leader for UCaaS."
-Steve Sheehan- Team Lead - Majors, Account Executive
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