Site Reliability Engineer

What you can expect

We are looking for a highly skilled SRE with deep expertise in Kubernetes and DevOps practices to join our infrastructure team. As a SRE, you will be responsible for building, and maintaining scalable, reliable, and secure infrastructure across multiple environments. You will work closely with cross-functional teams to enhance automation, improve observability, and ensure the high availability of mission-critical systems.

About the Team

With eight specialized departments, the engineering team functions as a highly collaborative, diverse powerhouse. Each department mission is to deliver seamless and innovative communication solutions. These range from software development and machine learning to quality assurance teams that work to create and maintain Zoom's user-friendly interfaces and robust infrastructure. The team continues to push the boundaries of communication technology, bringing people together regardless of their physical distance.

What we’re looking for

• Have 5+ years of experience in Site Reliability Engineering (SRE), DevOps, or similar roles

• Show deep expertise in Kubernetes (architecture, networking, security, Helm, Operators, etc.) and proficiency with CI/CD pipelines and automation tools (e.g., Jenkins, GitLab CI, ArgoCD)

• Have experience in working with cloud providers (such as AWS, Google Cloud, Azure and OCI) and containerization technologies and microservices architecture

• Have an understanding of infrastructure as code (IaC) principles with tools like Terraform, or Ansible and monitoring and observability tools (Prometheus, Grafana, ELK Stack)

• Show an understanding of Linux systems administration and networking and effective scripting and automation skills in Python, Bash, Go, or similar

• Demonstrate problem-solving skills and ability to troubleshoot complex infrastructure issues

• Be able to participate in on-call shifts and incident management and work after hours/weekends for application releases/deployments

• Show familiarity with security best practices and compliance (encryption, IAM, RBAC, etc.)

Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.

About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.

Our Commitment​
We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.

We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.