Regional Partner Program Manager

Regional Partner Program Manager

What you can expect

This role will focus on driving partner adoption of the Zoom Up Partner Program in the APAC region.
Responsibilities include developing growth strategies, managing partner performance, and providing guidance through the Partner Journey. This role primarily focuses on fostering robust partnerships with internal teams to support enhancing the overall partner experience in a rapidly growing organization. Additionally, the program manager will oversee the regional partner escalation process and support partner development against program requirements.

About the Team

The Zoom Channel Programs and Acceleration team is a dynamic force driving the company's success with Partners worldwide. The team passionately designs and delivers the programs and processes that enable Zoom Partners to deliver Zoom’s cutting-edge communications solutions. Through strategic partnerships and a Partner-centric approach, they play a pivotal role in expanding Zoom's global presence and ensuring businesses harness the full potential of virtual collaboration.

What we’re looking for

• Have about 5yr experience in channel program management, channel enablement, partner operations, or a related field in the SaaS/UCaaS industry.
• Experience working with Reseller and Distribution partners, and with Referral Agent and TSD partner across multiple geographies
• Possess In-depth understanding of various channel business needs and culture across the APAC region.
• Possess Excellent interpersonal skills and ability to collaborate with cross-functional teams
• Possess strategic thinking with a sales mentality and a proven ability to execute strategy toward revenue growth and demonstrating profitability.
• Be proficient in task management and use of various systems and tools, including Salesforce, Asana, and Google Suite
• Have flexibility to occasionally work outside of APAC business hours to align with US-based channel operations and program team.
• Have English proficiency. Additional regional language proficiency including Korean, Mandarin, and Hindi.
• Be able to manage multiple projects and prioritize effectively in a dynamic environment
• Have knowledge of partner automation tools and processes.

Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.

About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.

Our Commitment​
We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.

We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law. If you need any assistance or accommodations due to a medical condition, or if you need assistance accessing our website or completing the application process, please let us know by emailing us at careers@zoom.us.