Mass Market AE - LATAM

Employee Experience Account Executive - Workvivo

What you can expect

Zoom is looking for an Account Executive to sell our Workvivo Employee Experience Platform. AE's grow awareness, adoption, and deployment across current Zoom customers as well new prospects.

About the Team

The Zoom sales team is a dynamic force driving the company's success. With a focus on delivering cutting-edge communication solutions for clients across all sectors, the team passionately engages with clients worldwide. Through strategic partnerships and a customer-centric approach, they play a pivotal role in expanding Zoom's global presence and ensuring businesses harness the full potential of virtual collaboration.

What we’re looking for

• Be able to develop and maintain relationships with high-level clients.

• Experience prospecting net new logos, developing and maintaining business within existing accounts and managing complex sales situations

• Be able to establish trust with prospective customers and run a full sales cycle

• Experience in selling within a SaaS environment, with a proven track record of success

• Have excellent presentation and communication skills

• Native Portuguese or Spanish speaker or both

Responsibilities

• Consistently achieve ambitious revenue targets

• Successfully manage a sales cycle that includes outbound lead generation, customer engagement, cross-sell, business case development and contract negotiation

• Partner with Zoom Account Executives to upsell current customers and assist in closing potential customers

• Strategize and execute lead generation activities along with the Business Development and Marketing Teams to ensure every company knows about Workvivo

• Partner closely with the Solutions Consulting team to gain a deep understanding of our customers’ pain points and showcase our solution to address their priority pain points, making the biggest possible impact on their business

• Deliver engaging product demonstrations, delight our customers with industry & market knowledge and run effective business meetings aligned with the Workvivo value proposition

• Coordinate internal partners to proactively support our customers in an evaluation process

• Develop territory & account plans and execute with extreme focus

• Proactively manage pipeline and forecast accurately to build a trusted sales organization

• Contribute thought leadership to customers and provide feedback to our Product Team allowing us to constantly improve and exceed customer expectations

• Mentor & coach junior members of the sales organization

• Be brave and be bold - we are an ambitious company

Skillset Needed

• 3+ years of proven hunting & closing experience in a fast-paced SaaS environment

• Ability to establish trust quickly with prospective customers and run a full sales lifecycle, start to finish, within the Midmarket segment

• Experience building & maintaining strong customer relationships

• Experience executing detailed product presentations and web demonstrations of our software capabilities to customer executives

• Experience leading others with product/services training; demo and sales guides; learning and training materials

• Adept at identifying and utilizing internal resources (Sales Development, Solutions, etc.) to build Workvivo brand awareness, assist in sales cycles, and close deals

• Superb listening skills; you must understand customer challenges, pains and potential objections and articulate the business benefits of adopting Workvivo

• High level of empathy - it’s important for our AEs to be good people to colleagues, customers and partners

• Experience hunting in greenfield environments

• Business Analytics degree or a related field is required

• Consistent overachievement of quota and revenue goals

Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.

About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.

Our Commitment​
We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.

We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.