Infra Endpoint Engineer

What you can expect

We are seeking an experienced Infra Applications SRE Engineer with deep expertise in Windows endpoint management, MDM at scale, and VDI infrastructure. This role blends the rigor of Site Reliability Engineering (SRE) with modern endpoint and collaboration platform management. You’ll ensure reliability, performance, and automation across Workspace ONE, Jamf, Zoom, Google Workspace, Okta, AWS, and Citrix for a secure, scalable digital workplace. Design scalable endpoint infrastructure, automate compliance and patching, and continuously improve device management and collaboration ecosystems. 

About the Team

You’ll join a global team shaping the digital workplace by automating, securing, and scaling endpoint and collaboration platforms for a distributed workforce. If you are passionate about infrastructure reliability, automation, and delivering seamless user experiences at enterprise scale, we’d love to meet you.

Responsibilities

• Managing and scaling enterprise MDM and endpoint platforms including Intune, Workspace ONE, or Jamf.

• Designing and implementing VDI solutions (e.g., Horizon, Citrix, Azure Virtual Desktop) to deliver secure, performant virtual workspaces globally.

• Automating platform operations using Infrastructure-as-Code (Terraform) and scripting (PowerShell, Python, Bash) to streamline provisioning, policy deployment, and compliance enforcement.

• Building observability and monitoring pipelines for endpoint health, patch compliance, performance analytics, and collaboration tool reliability.

• Implementing zero-touching provisioning and AI-driven automation for endpoint onboarding, configuration optimization, and anomaly detection.

• Partnering with security and compliance teams to define and enforce endpoint baselines, encryption policies, and posture assessment frameworks.

• Contributing to incident response and postmortems, driving measurable reliability improvements across endpoint and collaboration platforms.

• Collaborating cross-functionally with IT, Security, and Productivity Engineering to enhance the digital employee experience and operational resilience

What we’re looking for

• Have 4–8 years of experience in SRE, Endpoint Engineering, MDM Operations, or Collaboration Systems in large-scale enterprise environments.

• Possess solid Windows expertise, including endpoint configuration, policy management, patching, and automation across thousands of devices.

• Own hands-on experience with MDM and endpoint platforms such as Intune, Workspace ONE, or Jamf.

• Be proficient in VDI technologies, including Horizon, Citrix Virtual Apps/Desktops, or Azure Virtual Desktop, with experience managing and optimizing large-scale VDI deployments.

• Have automation-first mindset with solid skills in Terraform and PowerShell/Python/Bash for infrastructure and configuration automation.

• Possess good understanding of macOS, Windows, and mobile OS management, including device compliance, patching, and software distribution.

• Have experience with logging, telemetry, and observability platforms (e.g., Splunk, ELK, Grafana, or Datadog).

• Own solid collaboration and communication skills to operate effectively in a global, cross-functional environment

Salary Range or On Target Earnings:

Minimum:

Maximum:

In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.

Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.

We also have a location based compensation structure;  there may be a different range for candidates in this and other locations

At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!

Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.

About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.

Our Commitment​

At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.