AI Scientist Intern – Agentic AI

What you can expect

As an AI Scientist Intern focused on Agentic AI, you will work on building intelligent agents that can perceive, reason, and act in dynamic environments as part of Zoom AI Companion (AIC). Your work will directly impact real Zoom products used by millions of users, including initiatives across Zoom Revenue Accelerator (ZRA), Zoom Virtual Agent (ZVA), Zoom Customer Experience (ZCX), and Zoom Workplace. Final team placement will be determined based on your background, interests, and project alignment during the selection process.

About the team

You will join the Zoom AI Verticals Org, focused on advancing applied AI across Zoom’s core products. The team works at the intersection of research and production, translating cutting-edge AI ideas into scalable, real-world systems that improve how people communicate, collaborate, and work.

Responsibilities

Depending on project needs and your strengths, you may contribute to one or more of the following areas:

• Researching and prototyping agentic AI systems, including autonomous and semi-autonomous agents that learn and adapt over time

• Designing, implementing, and evaluating algorithms for reasoning, decision-making, and learning

• Applying large language models (LLMs) and agentic frameworks to real production problems

• Building AI solutions that enhance human–machine interaction, including conversational and workflow-driven experiences

• Collaborating with researchers, engineers, and product partners to integrate AI solutions into Zoom products

• Communicating findings, trade-offs, and results clearly to technical and non-technical stakeholders

What we're looking for

• Currently pursuing a PhD in Computer Science, Artificial Intelligence, Machine Learning, Cognitive Science, or a related field

• Strong foundation in machine learning concepts, such as neural networks, reinforcement learning, multi-modal systems (speech, vision), or agent-based systems

• Programming experience in Python, C++, or Java, with familiarity using ML frameworks such as PyTorch

• Curiosity, strong problem-solving skills, and the ability to reason about complex systems

• Clear communication skills and comfort working in a collaborative, team-oriented environment

Salary Range or On Target Earnings:

Minimum:

Maximum:

In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.

Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.

We also have a location based compensation structure;  there may be a different range for candidates in this and other locations

At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!

Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.

About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.

Our Commitment​

At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.