ZCX (Zoom CX) Channel Sales Specialist, Tokyo Based

• 5+ years CX / Cloud (CCaaS) Channel creation experience

• Experience in Channel Management - with Customer Experience technologies

• Have deep Contact Center software industry product knowledge

• Have a fluent Business Japanese & English (This role is based in Tokyo)

• Proven success in recruiting, enabling and managing national and global partners and service providers

• Able to execute effective partner plans designed to deliver mind share with partner sales & pre-sales and growth of SaaS revenue.

• Demonstrate excellent communication and presentation skills with the ability to engage with C-level stakeholders

• Communicate regularly and effectively with Channel Leadership & Operations.

• 5年以上のCX/クラウド（CCaaS）チャネル構築経験をお持ちの方

• カスタマーエクスペリエンス技術を活用したチャネルマネジメント経験

• コンタクトセンターソフトウェア業界に関する深い製品知識

• 流暢な日本語と英語でのビジネスコミュニケーションスキルをお持ちの方（東京での勤務となります）

• 国内およびグローバルパートナー、サービスプロバイダーの採用、育成、管理における実績のある方

• パートナーセールス、プリセールス、SaaSの収益拡大を目的とした効果的なパートナープランを実行できる方

• Cレベルのステークホルダーを巻き込むことができる優れたコミュニケーションスキルとプレゼンテーションスキルを発揮できること

• チャネル・リーダーシップおよびオペレーションと定期的かつ効果的にコミュニケーションをとることができる方

Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.

About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.

Our Commitment​
We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.

We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.