WebRTC Engineering Lead

What you can expect​

As a media tech lead, you will lead Zoom’s next generation real-time web media architecture, optimizing audio and video quality for web-based clients across multiple browsers and operating systems and servers at large scale. You will influence the technical roadmap, collaborate with senior leaders and global teams, and remain hands on in product development and release cycles. Working alongside leading experts in the field, you’ll deliver happiness to our users and grow your knowledge base every day.

The Audio Video team is Zoom’s technical foundation for real-time communication, owning the full media pipeline from device capture through pre-processing, encoding, transmission, network adaptation, decoding, post-processing and rendering. The team supports the native Zoom client, web-based client, and corresponding Video SDK products that enable developers to build on Zoom’s audio video platform.

Responsibilities

• Architecting and implementing robust WebRTC media flows across and interoperating between web browsers, native clients, and media servers

• Defining and evolving the core architecture for signaling, peer connection management, Quality of Service (QoS), transport protocols, and the overall media pipeline

• Developing and enhancing modules for device management, peer connections, SDP negotiations, , video simulcast switching, adaptive bitrate algorithms, congestion control mechanisms, active speaker detection, and A/V synchronization.

• Designing and developing observability systems including metrics, QoE monitoring, automated testing, and large-scale stress frameworks.

• Ensuring low latency, high throughput, and stable operation for large-scale real-time sessions

• Designing observability systems including metrics, QoE monitoring, automated testing, and large-scale stress frameworks.

• Individuals with extensive, practical expertise in developing production-ready WebRTC solutions or optimizing high-performance media server architectures.

• Require comprehensive knowledge of real-time media protocols, such as ICE, STUN/TURN, DTLS/SRTP, RTP/RTCP, SCTP/DataChannel, and BUNDLE.

• Expect expertise in A/V internals such as capture, encoding/decoding, jitter buffers, congestion control, synchronization, and media pipeline performance.

Ways of Working

Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits

As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information

About Us

Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.

Our Commitment​

We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines. We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law. If you need any assistance or accommodations due to a medical condition, or if you need assistance accessing our website or completing the application process, please let us know by emailing us at careers@zoom.us.