Small Business Account Executive, UK&I

Small Business Account Executive, UK&I

We are looking for a Small Business Account Executive with the right energy, personal drive, natural curiosity and a track record of success in Sales to join our Small Business team in Amsterdam.
 

This position involves working with small business clients (employee count of 1 to 50) to provide them the right Zoom services that meet their needs. Working in a defined geographic territory, you will proactively engage with our existing customers, as well as follow up and close on various sources of inbound leads. 

Responsibilities:

• Meet or exceed sales and product objectives

• Effectively qualify leads and identify prospect needs, engaging technical resources as required

• Outbound calling to proactively reach out to your (new and existing) customers to create upsell/cross sell opportunities in your market

• Create client demos/presentations, quotes/proposals

• Conduct high-level conversations with C-Level and VP -Level Executives to address business needs

• Use value based-selling techniques to effectively guide sales processes to close (experience with value based selling and/or for example MEDDPICC)

• Develop and maintain business within existing accounts, manage complex sales situations and sales campaigns

• Use Salesforce CRM to provide timely and accurate sales activity tracking and status updates

• Work strategically with management to deliver forecasts, identify trending opportunities/challenges, and provide recommended solutions

• Forecast sales activity and revenue achievement while creating satisfied customers

• Resolve client issues in a timely and thorough manner; escalates issues to manager as appropriate

• Keep informed of product line, competition and industry trends that may impact client business activities

Requirements:

• 3 + years of Account Executive experience in a Technology company 

• Direct SaaS/Cloud selling experience 

• Languages required: Italian and English at min. C1 level

• Being fluent in any additional languages is a big plus

• Salesforce CRM experience preferred

• BA/BS or equivalent experience

• SaaS video or web conferencing solutions selling experience preferred

• Outbound sales experience to Up-sell and Cross-sell

• A proven track record of reaching sales targets, forecasting accuracy and client satisfaction

• You need to be able to work in a fast paced environment where you manage multiple sales channels and processes at the same time and still keep the overview

• This position requires the ability to develop and maintain business within existing accounts and to manage complex sales situations

• You need to be able to learn new things quickly and be able to change and adapt to 

• new (market) situations

• Strong collaboration and relational skills

• Must have strong verbal skills with consultative professional business acumen

• Must be empathic, curious by nature, organized, responsible, & self-motivated

• Must be open to learning new things and be willing to grow 

Our offer: 

Next to a competitive compensation plan, we offer;

• An amazing opportunity in a global company where we live by a value of care

• Hybrid working - spend a minimum of 2 days a week in our beautiful Amsterdam office, overlooking a canal. Enjoy quality time (and lovely warm lunches!) with your colleagues - while also having the freedom to work from home

• The chance to work with international colleagues from all over the world - both in our multinational Amsterdam office and online with overseas colleagues on various teams

• The opportunity to learn from colleagues, manage and grow your career 

Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.

About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.

Our Commitment​
We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.

We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.