Demo Platform Administrator

What you can expect

As a Demo Platform Administrator at Zoom, you will play a crucial role in showcasing our cutting-edge software solutions to potential clients. You will be responsible for running the environments used for product demonstrations, providing technical support during pre-sales activities, and ensuring a high-quality demo experience for our customers.
 

About the Team

Zoom is growing at an explosive pace by every measure - revenues, people, innovation, and customers. Led by Eric S. Yuan, the #1 ranked CEO on Glassdoor, our unique culture makes Zoom an awesome place to work. We are expanding teams across the organization. If you are motivated by delivering happiness, come join us at Zoom!
 

Responsibilities

• Managing the Zoom and Microsoft 365 instances used for product demonstrations and technical labs. You’ll need to be proficient in configuring and optimizing software settings across various SaaS platforms to showcase the full range of features and capabilities.

• Managing and supporting the environment used to demonstrate the Zoom platform in executive briefing centers, industry events, and sales calls with customers.

• You’ll also be responsible for provisioning and supporting the lab environments used to conduct technical workshops with Zoom partners and customers around the world.

• Collaborating with the Global Architecture team to understand customer requirements and tailor product demonstrations accordingly. You’ll work closely with Technical Sales Architects to prepare and configure environments to support the demo narratives they write for different scenarios, industries, and geographies.

• Creating and maintain clear and comprehensive documentation for system configurations, automation scripts, and best practices.

• Working both independently and collaboratively with cross-functional teams while communicating project timelines to team members. You’ll work closely with sales, solutions engineering, and product marketing to deliver experiences that amaze Zoom’s prospects, customers, and partners.
   

What we’re looking for

• 3+ years in a systems engineering or SaaS administration role

• 2+ years of hands-on experience of managing Zoom and Microsoft 365 platforms

• Have expertise in scripting and automation, particularly with Microsoft PowerShell and Python

• Have experience managing Amazon Web Services (AWS) solutions

• Have analytical and problem-solving skills, self-motivated, personable, with a keen eye for accuracy

• Have ability to understand customer needs and effectively tailor product demonstrations

Salary Range or On Target Earnings:

Minimum:

Maximum:

In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.

Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.

We also have a location based compensation structure;  there may be a different range for candidates in this and other locations

At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!

Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.

About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.

Our Commitment​
We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.

We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.