Channel Account Manager - Sydney, Australia

What you can expect

The Channel Account Management role focuses on driving revenue growth through strategic channel partner management and territory performance optimization. It involves developing partner account plans, enabling sales, and monitoring performance metrics. Strengthening channel effectiveness through collaboration, partner development, and mentoring team members. By leveraging market insights and aligning partner strategies, this role ensures sustained growth and success.

This is a hybrid role and will require days in the Office

About the Team

The Zoom sales team is a dynamic force driving the company's success. With a focus on delivering cutting-edge communication solutions for clients across all sectors, the team passionately engages with clients worldwide. Through strategic partnerships and a customer-centric approach, they play a pivotal role in expanding Zoom's global presence and ensuring businesses harness the full potential of virtual collaboration.

Responsibilities

• Implementing partner account plans to achieve revenue growth and strengthen channel relationships.

• Developing quarterly business plans with partners to align on revenue targets and growth strategies.

• Creating performance dashboards to monitor key metrics and identify improvement opportunities.

• Delivering training sessions and workshops to enhance partner technical and sales capabilities.

• Collaborating with internal teams to streamline partner processes and resolve operational challenges.

• Sharing best practices and coaching team members on partner engagement techniques.

What we’re looking for

• Demonstrate expertise in channel partner business models and revenue optimization strategies.(8 years +)

• Exhibit advanced skills in delivering effective pitches on products and solutions.

• Possess a strong understanding of enterprise solution selling methodologies.

• Showcase experience in developing and executing partner enablement initiatives.

• Utilize market insights to identify trends and adjust partner strategies effectively.

• Display proficiency in analyzing sales data and providing actionable recommendations.

• Collaborate effectively across teams to enhance program execution and partner success.

Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.

About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.

Our Commitment​

At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.