AI Engineer Intern - Zoom Agentic Workflow Automation

What you can expect

We're seeking an energetic AI Engineer Intern specializing in agent orchestrator design and implementation, agent, workflow, and LLM evaluation metrics and pipeline design and implementation, agent, workflow and LLM optimizations. You'll be instrumental in developing and deploying intelligent agent systems that can understand context, orchestrate multi-step processes, automate complex workflows, and execute tasks autonomously across our platform. Your expertise will help us create agents that streamline operations, reduce manual intervention, and optimize end-to-end business processes through intelligent automation.

About the team

The Agentic Workflow Automation team is committed to revolutionizing productivity in communication platforms by streamlining complex workflows, automating routine tasks and make decisions with great speed and clarity. We are passionate about leveraging cutting-edge technology to drive significant advancements in how people communicate and collaborate.

Responsibilities

• Designing and implementing agent architectures that can reason about tasks, plan actions, and execute solutions

• Developing prompt engineering frameworks and techniques for reliable agent behavior

• Implementing safety mechanisms and oversight protocols for autonomous systems

• Building and maintaining LLM-powered services using models like GPT-4, Claude, and internal models

• Optimizing model infrastructure for low latency and high throughput

• Building robust testing frameworks for agent behavior validation

What we’re looking for

• College students enrolled in Computer Science, Artificial Intelligence, Machine Learning, Cognitive Science, or a related field

• Have hands-on experience with an agent system

• Demonstrate programming skills in Python or Java, with deep learning frameworks (PyTorch, Transformers, LangChain)

• Experience with cloud infrastructure stack (Kubernetes, Docker, AWS) is a plus.

Salary Range or On Target Earnings:

Minimum:

Maximum:

In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.

Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.

We also have a location based compensation structure;  there may be a different range for candidates in this and other locations

At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!

Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.

About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.

Our Commitment​

At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.