U.S. Executive Order on Vaccine Mandates - Employee FAQs

v1.4 last updated November 12, 2021


1. Why is Zoom requiring all U.S. employees to be vaccinated?

  • On September 9, 2021, the Biden Administration issued an Executive Order that mandates COVID-19 vaccination for all U.S.-based employees of federal contractors and subcontractors. As an employer with multiple U.S. government contracts, we must take the necessary steps to comply with it.

2. How is this Executive Order different from OSHA's Emergency Temporary Standard for employers with 100 or more employees that is currently being challenged?

  • The OSHA ETS is completely separate from Executive Order 14042. The OSHA ETS mandates that covered employers implement Covid-19 vaccination or regular testing requirements for employees, whereas the Executive Order mandates vaccination for employees working in connection with federal contracts.

3. Does the recent federal injunction blocking OSHA's Emergency Temporary Standard vaccine mandate impact Zoom’s requirements?

  • No, the temporary injunction only blocked OSHA’s Emergency Temporary Standard which required large private employers to mandate vaccines or weekly testing of workers. The temporary injunction does not apply to the Executive Order 14042, which mandates COVID-19 vaccination for US employees of federal contractors. Zoom is still required to comply with Executive Order 14042.

4. Is Zoom legally allowed to mandate vaccines?

  • Zoom is legally allowed to mandate vaccines for it’s U.S. employees. Guidance from the Equal Employment Opportunity Commission (EEOC) indicates that a mandatory employer vaccination program is not prohibited under federal antidiscrimination laws. The US Department of Justice has also opined that mandatory workplace vaccine policies are legally permissible. Moreover, the vaccine mandate is a federal policy per the Biden Administration Executive Order and Zoom is required to comply.

5. I don’t work on anything associated with our business with the U.S federal government. Why am I required to be vaccinated?

  • Many Zoom employees may work in a capacity that directly or indirectly supports our federal customers (e.g., marketing, sales, security, support, administrative, and development functions). The Executive Order is very broad and applies to employees who may indirectly work on or in connection with a government contract and not even realize it. For that reason, we are applying this policy to all US employees.


6. Is Zoom requiring all employees to be vaccinated or just U.S.-based employees?

  • All U.S. Zoom employees are required to be fully vaccinated by January 4, 2022 unless they have an approved religious or medical exemption.
    • Additionally, non-U.S. Zoom employees that travel to the U.S. for business purposes will need to be fully vaccinated unless they have an approved exemption prior to traveling to the U.S.

7. Does Zoom’s vaccination policy still apply to me if I live in a state that prohibits
COVID-19 vaccine mandates?

  • Yes. Zoom’s COVID-19 vaccination policy applies to all US employees and the Executive Order has specifically provided that the Order preempts any state law to the contrary.

8. Do part-time or contract employees or interns in the U.S. have to be vaccinated as

  • All U.S. Zoom workforce members, including part-time and contractors/contingent workers and interns, must submit proof of vaccination by January 4, 2022 unless they have an approved religious or medical exemption.
    • All contractors and contingent workers working with Zoom will need to comply with this requirement. Zoom procurement is working with our vendor organizations to ensure compliance.
    • Additionally, non-U.S. Zoom employees who travel to the U.S. for business purposes will need to be fully vaccinated.

9. Will Zoom require employees' families to be vaccinated?

  • No. This mandate applies only to Zoom employees, contractors, and interns, not their families.


10. What types of vaccinations are accepted for compliance?

  • Any COVID-19 vaccines currently approved or authorized by the U.S. Food and Drug Administration (Pfizer-BioNTech, Moderna, and Johnson & Johnson [J&J]/Janssen) or COVID-19 vaccines that have been listed for emergency use by the World Health Organization (e.g., AstraZeneca/Oxford).
  • More information is available at the CDC and WHO websites.

11. Will I be required to get a booster?

  • Not at this time. We are closely following guidance from the Centers for Disease Control and Prevention (CDC) and the Biden Administration Executive Orders, and will update our policy as appropriate.

12. If I have had COVID-19 or I have COVID-19 antibodies, do I still need to be vaccinated?

  • Yes. US employees who have had a prior COVID-19 infection are still required to be vaccinated once medically approved to do so.

13. Will Zoom provide a negative test option as an alternative to getting vaccinated?

  • No. All US Zoom employees must be vaccinated.


14. How do I submit my proof of vaccination?

  • We are in the process of finalizing our tool for uploading and verifying employees’ vaccinations. All US employees will be receiving an email with instructions for providing your vaccination status in the next week or two.

15. Who will have visibility into my COVID-19 vaccination or accommodation status? How are you protecting my privacy?

  • We take great care to protect all Zoomies’ personal information.
  • We are in the process of finalizing our tool for uploading and verifying employees’ vaccinations and this review includes a careful review of its security / privacy standards and compliance with all state and federal regulations.
  • Only those Zoom employees required to verify each vaccination card and run reports for compliance purposes will have access to employees’ vaccination status.
  • The Zoom legal team will review requests for accommodation and all information provided will be kept strictly confidential, except to the extent necessary to coordinate with managers on approved accommodations.

16. Can my manager ask about my vaccination status and am I required to disclose it?

  • No, managers should not ask about your vaccination status. You are required to upload your vaccination card to the tool provided by Zoom and your manager will not have access to that information.


17. Under what conditions can I apply for a medical or religious exemption? How do I apply?

  • A request for an exemption can be submitted based only on medical or religious reasons.
  • Please submit your exemption request through AskZoomPX and search Vaccination Exemptions.

18. What is the deadline to submit my religious or medical exemption request?

  • Please submit your exemption request as soon as possible, but no later than December 20, 2021.

19. What happens if my exemption request is denied and I still choose not to get vaccinated?

  • Employees who have not submitted proof of COVID-19 vaccination by January 4, 2022 will have 30-days of unpaid leave to learn more about the vaccinations and consider their decision. After the 30 day unpaid leave, unvaccinated employees will not be able to continue to be employed by Zoom. 

20. Can I be exempted if I work remotely permanently?

  • No. Pursuant to the Executive Order FAQs, remote employees must also comply with this vaccination mandate. Only exemptions based on medical or religious reasons are allowed.

21. Who do I raise concerns with about this requirement?

  • Please review all FAQs to ensure that your question or concern is not addressed in this document. If it is not, please contact zoomvaccination@zoom.us.