Sales Commissions Analyst

What you can expect:

In this role, you will work directly with stakeholders from Sales Operations, Finance, People Experience, and Systems to support these organizations and manage strategic initiatives to deliver capabilities that enable Zoom’s Sales to scale, grow, and manage performance. You will contribute business judgment, leverage a deep understanding of processes to guide decision-making, solve problems, and provide analytical insight to support strategic and tactical initiatives across the company and bring happiness to our sales organization.

About the Team:

The Global Sales Compensation team is a small but dynamic team that manages commissions and incentives for over 2000 payees at Zoom. Our goal is to be a highly efficient organization through automation and improved processes, to scale to Zoom's demanding needs. You will report to the Sr. Manager of Sales Compensation ,ensuring accurate calculation and payments of incentive compensation to our sales organization.

Responsibilities:

● Manage the commissions process for a team of over 800 representatives, managers and directors on a monthly basis in a number of different regions across the globe.

● Ensure the accurate and timely monthly commission payment schedule across

international and US payees.

● Manage escalations from the sales organization in a professional and timely manner

● Support automation of manual processes, initiate new processes to streamline and save time across the team.

● Work with stakeholders and key business partners to ensure timely close of financial transactions required for commissions.

● Participate in the monthly accrual process and 606 calculation.

● Provide input on variance analysis between accruals and actuals.

● Partner with the Sales Comp Strategy & Design team to understand new plan changes.

● Collaborate with Sales Comp Systems teams to drive system enhancements and automate business process

● Engage with Sales Comp Systems for User Acceptance Testing (UAT) for plan changes (Including Bonuses, SPIFF, Crediting changes)

● Interface with Sales Operations team and People Experience team in managing data inputs with considerations on system capabilities

● Own the key SOX controls, including documentation of workflows, maintaining evidence and working with both internal and external auditors during regular reviews of our commission calculations.

● Other projects and requests relating to data analysis, report building, process

improvement, documentations

Requirements:

● 5+ years of relevant experience, in sales commissions and finance.

● Knowledge of incentive compensation plan structures

● Strong problem solving skills and attention to details

● Excellent written and verbal communication skills

● Experience with Xactly or other sales compensation systems.

● Strong understanding of SalesForce, Anaplan, Snowflake, ORCL Financials, Workday and Zuora.

● Bachelor's degree in Computer Science, Business, Finance, or related field of study

Salary Range or On Target Earnings:

Minimum:

Maximum:

In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.

Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.

We also have a location based compensation structure;  there may be a different range for candidates in this and other locations

At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!

Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.

About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.

Our Commitment​
We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.

We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.