Work Styles at Zoom
In most cases, you will have the opportunity to choose your preferred working location from the following options when you join Zoom: in-person, hybrid or remote. Visit this page for more information about Zoom's Workstyles.
Zoomies help people stay connected so they can get more done together. We set out to build the best video product for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinar.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.
We are looking for a Zoom Phone Specialist for the Commercial segments with the right energy, competitive spirit, personal drive and track record of success in Sales. This position involves working with existing and new customers to provide them Cloud PBX services that meet their telephony and video needs.
Meet or exceed sales and product objectives
Develop a strong understanding of key product differentiators, sales methodologies and processes
Be an innovator that will help our global company discover new ways to sell our service and drive new business initiatives
Partner with Account Executives to upsell current customers and assist in closing potential customers
Conduct high-level conversations with C-Level and VP -Level Executives to address business needs
Work closely with internal teams to drive customer feedback and improve product
Utilize Salesforce CRM to provide timely and accurate sales activity tracking and status updates
Work strategically with management to deliver forecasts, identify trending opportunities/challenges, and provide recommended solutions
6+ years of Account Executive experience at a technology company
Direct Cloud PBX Product selling experience, required
Direct CUCM, UCaaS, and SaaS selling experience, strongly preferred
Experience selling in the Commercial segments
A proven track record of closed sales, client satisfaction, & team work
Skilled in conducting presentations, online web demos, adhering and adopting a measured sales process
Demonstrated ability to accurately manage a multi-channel pipeline and forecast in Salesforce.com
Must have strong verbal skills with consultative professional business acumen
Must be detail oriented, organized, ethical, responsible, & self-motivated
Salesforce CRM experience preferred
BA/ BS or equivalent experience
We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.
We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law. If you need any assistance or accommodations due to a medical condition, or if you need assistance accessing our website or completing the application process, please let us know by emailing us at email@example.com.
Zoom requires all U.S. employees who will work in person at a Zoom office, attend in-person Zoom meetings or have in-person customer meetings to be fully vaccinated. Zoom will consider requests for reasonable accommodations for religious or medical reasons as required under applicable law.
At Zoom, we care about our employees, their families, and their well-being. As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. To view our benefits, click here.
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Fraudulent Employment Offers
Zoom is aware of scams that involve fake Zoom job listings posted on third-party sites. Responding applicants are contacted primarily over email, InMail and/or chat applications by people impersonating Zoom employees. Eventually a fake offer letter is sent in exchange for personal identification information as part of a fake new-hire screening process.
Please be advised that these offers, communications and impersonations are illegitimate and fraudulent. All communication with Zoom employees come from a “@zoom.us” email address. Zoom job applicants complete an interview process including in-person (on Zoom) meetings and phone calls. Our process also requires you to create an account with our applicant tracking system, Workday.
Zoom will never ask for your personally identifying information during the interview process or ask you to pay money or purchase equipment. If you have received a message from Zoom that appears suspicious, please contact firstname.lastname@example.org.
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