Zoom Phone Integrations Product Manager

Product (PR)

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Zoom Phone Integrations Product Manager

  • R8957
  • Remote, United States
  • Bay Area, California, United States
  • Southern California, California, United States
  • Denver, Colorado, United States
  • Remote, Nevada, United States
  • Portland, Oregon, United States
  • Remote, Oregon, United States
  • Seattle, Washington, United States
  • Product (PR)
  • Full time

Work Styles at Zoom

In most cases, you will have the opportunity to choose your preferred working location from the following options when you join Zoom: in-person, hybrid or remote. Visit this page for more information about Zoom's Workstyles.

About Us

Zoomies help people stay connected so they can get more done together. We set out to build the best video product for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinar.

We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.

About the Team

As a Phone Integrations Product Manager, you will create our integration strategy, engage with our partners and our customers' users to understand their workflows, work with other Product Managers to build supporting APIs and provide world class integrations for Zoom Phone.

About the Role

  • You will be the point person for your product area to leadership and across the organization
  • Dive into competitive research and understand the competitive landscape of telephony applications and integrations
  • Have a clear understanding of how important personas and workflows map across major verticals
  • Create and promote our integration strategy to internal and external stakeholders
  • Work with cross teams to ensure support for your integrations across the platform and partner ecosystem
  • Understand technical dependencies for the integrations you lead and bring disparate stakeholders together to launch your integrations
  • Help manage internal and external engineering resources to ensure completion of projects.
  • Work with Zoom's Platform and Marketplace team to design and influence partner integration flows on the front end and back end.
  • Design ways to integrate roadmapped features into existing partner and customer workflows
  • Use data when confronted by ambiguity. Analyze API KPI's to identify, size and prioritize areas for improvement. Develop regular reporting as needed.
  • Drive technical partnership and integration with 3rd party (commerce) applications and service providers. Helping manage internal and external engineering resources to ensure completion of projects.
  • Assist sales with demos to major customers

About You

  • 5+ Years Product Management experience
  • Crystallize vague concepts into concise tactical plans
  • Understanding of Zoom customers' personas and user workflows
  • Experience integrating third party apps into a core product
  • Experience integrating core functionality into a third party app
  • Understanding that speed is everything but prioritizing the right thing is equally important - you appreciate delivering impact quickly

We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines. 

We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law. If you need any assistance or accommodations due to a medical condition, or if you need assistance accessing our website or completing the application process, please let us know by emailing us at careers@zoom.us.

Colorado Salary Range or On Target Earnings:

Minimum:

$97,920.00 USD

Maximum :

$181,170.00 USD

In addition to the base salary and/or OTE listed, Zoom has a Total Direct Compensation philosophy that takes into consideration base salary, bonus and equity value.  Information about Zoom’s benefits is hereNote: Starting pay will be based on a number of factors and commensurate with qualifications & experience.  We also have a location based compensation structure; there may be a different range for candidates in other locations.

Zoom requires all U.S. employees who will work in person at a Zoom office, attend in-person Zoom meetings or have in-person customer meetings to be fully vaccinated.  Zoom will consider requests for reasonable accommodations for religious or medical reasons as required under applicable law.

Explore Zoom:

#LI-Remote

Fraudulent Employment Offers

Zoom is aware of scams that involve fake Zoom job listings posted on third-party sites. Responding applicants are contacted primarily over email, InMail and/or chat applications by people impersonating Zoom employees. Eventually a fake offer letter is sent in exchange for personal identification information as part of a fake new-hire screening process.

Please be advised that these offers, communications and impersonations are illegitimate and fraudulent. All communication with Zoom employees come from a “@zoom.us” email address. Zoom job applicants complete an interview process including in-person (on Zoom) meetings and phone calls. Our process also requires you to create an account with our applicant tracking system, Workday.

Zoom will never ask for your personally identifying information during the interview process or ask you to pay money or purchase equipment. If you have received a message from Zoom that appears suspicious, please contact careers@zoom.us. 

 

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