Zoom Phone Channel Sales Specialist, APAC (based in Singapore)

Sales (SL)

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Zoom Phone Channel Sales Specialist, APAC (based in Singapore)

  • R10293
  • Singapore
  • Sales (SL)
  • Full time

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About Us

Zoomies help people stay connected so they can get more done together. We set out to build the best video product for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.

We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.

We are seeking a talented UCaaS/CCaaS specialist for Zoom Phone Channel Sales dedicated to Zoom Channel Partners in the sub-region of APAC including Singapore, Korea, Malaysia, Thailand, Hong Kong, Philippines, and Indonesia. The primary objective of this role is to identify and onboard strategic partners and develop Zoom Phone practices and pipeline across the APAC region.

The successful candidate will have the skills and expertise to build key relationships within the partners, understand the partner business models and how Zoom Phone can accelerate their business, guide them through the enablement and partner development journey, and be the Zoom Phone and Zoom Contact Center expert to drive their success.

KEY RESPONSIBILITIES

  • Establish deep relationships with strategic partners to be the trusted Zoom Phone/Zoom Contact Center advisor and accelerate the building of a thriving Zoom Phone practice.
  • Drive Zoom Phone/Zoom Contact Center mindshare and preference within the partner
  • Lead partner enablement and partner development journey including needs assessment, product training, bootcamps, and train-the-trainer events
  • Implement partner pipeline generation activities and campaigns
  • Strategize and build business development plans to accelerate their Zoom Phone/Zoom Contact Center partner practice
  • Strategize and partner with Channel Account Managers and Zoom Phone Channel Engineers to provide technical and sales expertise
  • Develop strategic partner knowledge, address support inquiries and follow-up on items pertaining to Zoom Phone/Zoom Contact Center
  • Work closely with internal teams to support partner sales transactions and influence the evolution of content, enablement, processes, programs, and operations that support the Zoom Phone/Zoom Contact Center partner.
  • Advocate for partners to internal sales teams and operational organizations
  • Continually enhance product and operational process knowledge to maintain role as a Zoom Phone/Zoom Contact Center channel subject matter expert

QUALIFICATIONS & SKILLS

  • 5 to 7 years’ experience in channel sales and partner practice development
  • Deep SaaS sales and lifecycle experience
  • 5+ years telephony (on-prem and cloud) sales experience. UCaaS & CCaaS expertise.
  • Experience in bringing channel partners onboard, building partner practices, consulting partner differentiation, and partner pipeline generation.
  • Consultative seller with strong business acumen to influence and drive partner business across all organizational levels within the partner organization
  • Strong executive communication and presentation skills with experience in developing sales best practices, demoing, and building and delivering training in live and virtual modalities. Technical training experience preferred.
  • Entrepreneurial spirit with a proven track record of dynamic execution and delivering results.
  • Ability to evaluate complex processes and apply critical-thinking skills & develop new systems
  • Ability to work independently as well as part of a collaborative environment
  • Ability and willingness to travel to partner locations and events (as permitted) 
  • Languages: English, Korean (preferred)

We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines. 

We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law. If you need any assistance or accommodations due to a medical condition, or if you need assistance accessing our website or completing the application process, please let us know by emailing us at careers@zoom.us.

Zoom requires all U.S. employees who will work in person at a Zoom office, attend in-person Zoom meetings or have in-person customer meetings to be fully vaccinated.  Zoom will consider requests for reasonable accommodations for religious or medical reasons as required under applicable law.

At Zoom, we care about our employees, their families, and their well-being. As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. To view our benefits, click here.

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Fraudulent Employment Offers

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Please be advised that these offers, communications and impersonations are illegitimate and fraudulent. All communication with Zoom employees come from a “@zoom.us” email address. Zoom job applicants complete an interview process including in-person (on Zoom) meetings and phone calls. Our process also requires you to create an account with our applicant tracking system, Workday.

Zoom will never ask for your personally identifying information during the interview process or ask you to pay money or purchase equipment. If you have received a message from Zoom that appears suspicious, please contact careers@zoom.us. 

 

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