What you can expect

The ideal candidate possesses a passion for crafting elegant web experiences across both desktop and mobile platforms. This position requires the ability to deliver high-quality work under tight deadlines while effectively incorporating feedback from diverse cross-functional stakeholders.

About the Team

The Design team focuses on marketing and digital conversion optimization, specializing in enhancing purchase journeys across web platforms (desktop and mobile). We leverage data-driven methodologies to drive revenue growth through strategic optimization of web conversion funnels.

Responsibilities

• Understanding surface-level user pain points and frame product requirements as user jobs.

• Performing basic user research with support from senior team members.

• Communicating design thinking, decisions, and rationale clearly and effectively.

• Explaining how designs address user needs and align with goals.

• Following process steps to ensure quality while collaborating with others to calibrate pace and prioritize tasks, adhering to established patterns and visual guidelines from PRISM and the platform.

• Thinking holistically in terms of Zoom as a complete ecosystem.

What we’re looking for

• Have knowledge of user research methodologies, including qualitative data collection, analysis, and synthesis techniques.

• Have full understanding of interaction design principles and patterns for creating effective digital product experiences.

• Have familiarity with design system architecture and component documentation practices.

• Have solid experience collaborating with Engineers and PMs, understanding front-end and back-end basics.

• Have a user-centric mindset with clear awareness of different personas and user needs.

• Have ability to work effectively under pressure and tight deadlines while applying problem-solving skills and collaborating with cross-functional stakeholders.

• Have excellent attention to detail and commitment to quality.

• Have adaptability and resilience in rapidly changing environments.

Salary Range or On Target Earnings:

Minimum:

Maximum:

In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.

Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.

We also have a location based compensation structure;  there may be a different range for candidates in this and other locations

At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!

Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.

About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.

Our Commitment​

At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.