Video System Quality Assurance Engineer


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Video System Quality Assurance Engineer

  • Bay Area, California, United States
  • Full time

Work Styles at Zoom

In most cases, you will have the opportunity to choose your preferred working location from the following options when you join Zoom: in-person, hybrid or remote. Visit this page for more information about Zoom's Workstyles.

About Us

Zoomies help people stay connected so they can get more done together. We set out to build the best video product for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinar.

We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.


You will join the Video Engineering team as a Video System Quality Assurance Engineer where you are going to evaluate video features and qualities for Zoom's products! 

We are seeking a Video System Quality Assurance Engineer to work on our Zoom video product portfolio and provide our customers superior video experiences with quality and stability. You will work on the system level, evaluating software modules across various hardware platforms and cloud components. You will help to maintain and expand the current and emerging Zoom technologies on video products, present and demonstrate your work to team members and stakeholders. 


  • Review technical design documents to provide timely and meaningful feedback

  • Create comprehensive and well-structured test plans and test cases

  • Develop quality measurement methodology and tools for our video conferencing system. 

  • Design, develop and execute automation scripts

  • Estimate, prioritize, plan, execute and coordinate quality testing activities

  • Validate functionalities/qualities, generate test report, file bugs and track the progress

  • Communicate with internal developers and external partners to narrow down the issue's root cause.

  • Perform thorough regression testing when bugs are resolved

  • Work with product owners for release criteria and schedule.



  • Bachelor or Master degree in engineering fields such as Electrical Engineering, Computer Science.

  • Knowledge of video conferencing.

  • Proven work experience in software development and software quality assurance

  • Strong knowledge of software QA methodologies, tools and processes

  • Experience in writing clear, concise and comprehensive test plans and test cases

  • Hands-on experience with both white box and black box testing

  • Hands-on experience with automated testing tools


  • Familiar with video coding standards such as H.264/H.265.

  • Familiar with deep learning inference framework such as CoreML, Openvino, DirectML.

  • Hands on Experience with video conferencing system

  • Familiar with some scripting languages such as Python.

We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines. 

We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law. If you need any assistance or accommodations due to a medical condition, or if you need assistance accessing our website or completing the application process, please let us know by emailing us at

Zoom requires all U.S. employees who will work in person at a Zoom office, attend in-person Zoom meetings or have in-person customer meetings to be fully vaccinated.  Zoom will consider requests for reasonable accommodations for religious or medical reasons as required under applicable law.

At Zoom, we care about our employees, their families, and their well-being. As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. To view our benefits, click here.

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Fraudulent Employment Offers

Zoom is aware of scams that involve fake Zoom job listings posted on third-party sites. Responding applicants are contacted primarily over email, InMail and/or chat applications by people impersonating Zoom employees. Eventually a fake offer letter is sent in exchange for personal identification information as part of a fake new-hire screening process.

Please be advised that these offers, communications and impersonations are illegitimate and fraudulent. All communication with Zoom employees come from an “” email address. Zoom job applicants complete an interview process including in-person (on Zoom) meetings and phone calls. Our process also requires you to create an account with our applicant tracking system, Workday. If you have already completed an application, you can access it here. 

Zoom will never ask for your personally identifying information during the interview process or ask you to pay money or purchase equipment. If you have received a message from Zoom that appears suspicious, please contact 

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