Vendor Qualification Program Manager



Vendor Qualification Program Manager

  • R9526
  • Remote, United States
  • Finance
  • Full time

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About Us

Zoomies help people stay connected so they can get more done together. We set out to build the best video product for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinar.

We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.

Reporting to the Head of Procurement & Sourcing, the Vendor Qualification Program Manager will be responsible for driving the vendor qualification process/procedures compliance to ensure the successful enablement of the Zoom’s Vendor Selection Committee (VSC). To be effective in this role, you will partner with internal stakeholders, conduct data analysis, research, process analysis, and track business processes. 

The Vendor Qualification Program Manager's responsibilities:

  • Partner with key Subject Matter Experts (SMEs) in Third Party Risk Management, Security, Privacy, Technical Compliance, IT, Legal, Compliance & Ethics, Purchasing Operations and Tax

  • Participate in the development, implementation, and maintenance of the VSC program and establish procedures and policy to support SLAs

  • Maintain the Vendor qualification pipeline cross-functional SLAs through reporting

  • Support ongoing monitoring activities in conjunction with SMEs on existing vendors based on risk

  • Assist in the tracking, follow-up, and address vendor issues with internal stakeholders during the qualification and onboarding processes

  • Assist with defining, collecting, and reporting on key metrics, including KPIs for vendor risk management

  • Establish and maintain a vendor scorecard process and scale across all commodities

  • Establish and maintain a supplier diversity and ESG framework as part of the evaluation process

  • Data management for Vendor Qualification Program

  • Partnering with businesses on information gathering exercises to drive accurate reporting

  • Meeting prep and publishing notes; extensive follow-up to adhere to tight deadlines.

  • Process development and improvement initiatives

  • Any other projects to drive procurement excellence and stakeholder collaboration and buy-in 


  • At least five (5) years of experience in vendor/supplier onboarding programs and processes.

  • Ability to work with internal and external stakeholders daily and have difficult conversations on expected ownership streams and adherence to timelines

  • Excellent analytical and judgment skills; Advanced Excel/Google sheets skills required.

  • Experience with Oracle Fusion Financials solutions

  • Bachelor's degree or higher, supply chain, finance, or mathematics preferred

  • Prior experience working in a Technology company

  • Open-minded self-starter with the ability to adapt, improvise, and problem solve

  • Ability to work independently on multiple tasks with various stakeholders

  • Organizational skills to manage and track transactional details

  • Project Management Professional (PMP) certification preferred

  • Fluency in English required

We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines. 

We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law. If you need any assistance or accommodations due to a medical condition, or if you need assistance accessing our website or completing the application process, please let us know by emailing us at

Zoom requires all U.S. employees who will work in person at a Zoom office, attend in-person Zoom meetings or have in-person customer meetings to be fully vaccinated.  Zoom will consider requests for reasonable accommodations for religious or medical reasons as required under applicable law.

At Zoom, we care about our employees, their families, and their well-being. As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. To view our benefits, click here.

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Fraudulent Employment Offers

Zoom is aware of scams that involve fake Zoom job listings posted on third-party sites. Responding applicants are contacted primarily over email, InMail and/or chat applications by people impersonating Zoom employees. Eventually a fake offer letter is sent in exchange for personal identification information as part of a fake new-hire screening process.

Please be advised that these offers, communications and impersonations are illegitimate and fraudulent. All communication with Zoom employees come from a “” email address. Zoom job applicants complete an interview process including in-person (on Zoom) meetings and phone calls. Our process also requires you to create an account with our applicant tracking system, Workday.

Zoom will never ask for your personally identifying information during the interview process or ask you to pay money or purchase equipment. If you have received a message from Zoom that appears suspicious, please contact 


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