Technical Project Manager


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Technical Project Manager

  • San Jose, California, United States
  • Full time

Work Styles at Zoom

In most cases, you will have the opportunity to choose your preferred working location from the following options when you join Zoom: in-person, hybrid or remote. Visit this page for more information about Zoom's Workstyles.

About Us

Zoomies help people stay connected so they can get more done together. We set out to build the best video product for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinar.

We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.


  • Coordinates with key stakeholders on planning, collaborating and prioritizing of work to meet commitments and align with product goals

  • Drives projects forward, continuously tracking and reporting progress against the project schedule

  • Works with key stakeholders through the initiation and discovery processes to ensure all parties align on project objectives, scope, timeline and goals; ensures requirements and dependencies are identified and documented

  • Develops the project plan including development/implementation approach, work breakdown structure, and schedule

  • Facilitates project meetings, technical workshops, engagement sessions and project reviews

  • Coordinates requirements, resources, dependencies, dates, deployment plans and more across multiple internal and external teams, leveraging techniques from both Agile and traditional project management methodologies

  • Analyzes data to understand issues, gaps, priorities and take corrective actions, including escalations

  • Contributes to building the internal and crossing teams processes


  • Professional experience in project and/or program management roles that include leading cross-functional technical projects

  • Experience in working directly with technical teams; knowledge of software development life cycle, desktop/mobile application and web technologies, software implementations

  • Strong foundational knowledge of traditional (Waterfall) project management and various Agile delivery methods

  • Experience in creating status reports, project plans, dashboards, roadmaps and other reporting

  • Must speak fluent English and Mandarin

Preferred Qualification

  • PMP (Project Management) certification

  • Experience in SaaS software industry

  • Experience in managing projects in hybrid environment

  • Experience in serving as a scrum master for development teams or a certified scrum master Experience in JIRA, Confluence

We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines. 

We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law. If you need any assistance or accommodations due to a medical condition, or if you need assistance accessing our website or completing the application process, please let us know by emailing us at

Zoom requires all U.S. employees who will work in person at a Zoom office, attend in-person Zoom meetings or have in-person customer meetings to be fully vaccinated.  Zoom will consider requests for reasonable accommodations for religious or medical reasons as required under applicable law.

At Zoom, we care about our employees, their families, and their well-being. As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. To view our benefits, click here.

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Fraudulent Employment Offers

Zoom is aware of scams that involve fake Zoom job listings posted on third-party sites. Responding applicants are contacted primarily over email, InMail and/or chat applications by people impersonating Zoom employees. Eventually a fake offer letter is sent in exchange for personal identification information as part of a fake new-hire screening process.

Please be advised that these offers, communications and impersonations are illegitimate and fraudulent. All communication with Zoom employees come from an “” email address. Zoom job applicants complete an interview process including in-person (on Zoom) meetings and phone calls. Our process also requires you to create an account with our applicant tracking system, Workday. If you have already completed an application, you can access it here. 

Zoom will never ask for your personally identifying information during the interview process or ask you to pay money or purchase equipment. If you have received a message from Zoom that appears suspicious, please contact 

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