Sr Manager Engineering - Online and eCommerce


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Sr Manager Engineering - Online and eCommerce

  • Remote, United States
  • Phoenix, Arizona, United States
  • Full time

Work Styles at Zoom

In most cases, you will have the opportunity to choose your preferred working location from the following options when you join Zoom: in-person, hybrid or remote. Visit this page for more information about Zoom's Workstyles.

About Us

Zoomies help people stay connected so they can get more done together. We set out to build the best video product for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinar.

We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.

Our team is growing and we are looking for an exceptional Engineering Manager ! This engineering leader sets the charter for how the Onsite and Offshore Engineering team will deliver on technology projects. This leader will help the engineering team further improve on the agile delivery model, dev ops frameworks and deployment operations including breaking up monolithic applications to microservices and microapps making the Online team more nimble and a strategic partner to the Online GTM team. 

The ideal candidate will have experience with managing global virtual engineering teams and partnering with the business teams to enable and transform eCommerce, Billing and Payment capabilities. This role requires someone who is able to flex between being strategic, leading and growing a team, and also rolling up their sleeves to enable successful and efficient execution.

About the Role

  • Influence and champion more productive and efficient engineering design and delivery, including microservices, micro apps, and frequent engineering releases and other Dev improvements 

  • Drive continuous improvements in the code development, code merge and deployment processes to bring efficiencies and productivity improvements across the team 

  • Hire, manage and grow a team of highly motivated and talented front end and back end software developers

  • Review and signoff on technical designs for scalable solutions in a multi-clustered, highly available environment

  • Use Agile Software Methodology to create solutions iteratively and produce high-quality technical design documents that use UML diagrams and design patterns

  • Proficient in Java ,Spring Frameworks - Spring MVC and Spring Boot and experience with JavaScript , HTML, CSS and frameworks like React, Angular or Vue 

  • Expertise with relational and NoSQL databases like MySQL, DynamoDB, Hbase, Redis or others

  • Understanding of multithreading & concurrent data structures, parallel algorithms, and thread management

  • Familiar with Linux system and the use of application server Nginx and Tomcat

  • Expert in design and coding skills, understands object-oriented design principles, master design patterns and application scenarios

  • Experience implementing building application platform solutions and integrations to support different software features and functions

  • Govern multi-repository applications across teams on Gitlab. Ensure secure integrations with third-party services/vendors

About You

  • Engineering / CS / MIS Degree (Bachelor's ; graduate degree a plus) and 10+ years of relevant industry experience.

  • 8+ years of SaaS business applications experience including robust in depth hands-on experience in front end and back end Java/Spring, Javascript/VueJs technologies and, NoSQL Databases and different HTTP, SOAP and REST APIs, applications servers and protocols

  • Experience in eCommerce, Billing, Payments, Subscriptions, Invoicing systems and other enterprise systems like CRM, ERP and Middleware software

  • Highly positive and collaborative individual that excels at developing working relationships, building consensus, and fostering trust and collaboration at all levels.

  • Entrepreneurial mindset and results-driven. Thrives in a fast-paced start-up environment.

  • Experience in presenting technology concepts to senior business executives, ability to communicate with passion, and ability to articulate with business context.

  • Strong communication skills, both written and verbal, that enable strong cross-functional partnerships across the organization

We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines. 

We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law. If you need any assistance or accommodations due to a medical condition, or if you need assistance accessing our website or completing the application process, please let us know by emailing us at

Zoom requires all U.S. employees who will work in person at a Zoom office, attend in-person Zoom meetings or have in-person customer meetings to be fully vaccinated.  Zoom will consider requests for reasonable accommodations for religious or medical reasons as required under applicable law.

At Zoom, we care about our employees, their families, and their well-being. As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. To view our benefits, click here.

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