Solutions Engineer Manager - Southern Region

Sales (SL)

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Solutions Engineer Manager - Southern Region

  • Remote, Roma, Italy
  • Amsterdam, Netherlands
  • London, United Kingdom
  • Remote, United Kingdom
  • Full time

Work Styles at Zoom

In most cases, you will have the opportunity to choose your preferred working location from the following options when you join Zoom: in-person, hybrid or remote. Visit this page for more information about Zoom's Workstyles.

About Us

Zoomies help people stay connected so they can get more done together. We set out to build the best video product for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.

We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.

The Solutions Engineer Manager at Zoom is an exciting and rewarding position.  We are looking for a dynamic leader with deep Unified Collaboration and UCaaS experience who can lead, build and scale the Solution Engineering team. This manager will specifically look after the Southern Region region.

This Leadership role will be tasked with leading the “Delivering Happiness” culture here at Zoom, both to our customers and your team.  

This leader will be responsible for identifying and hiring the best SE team in the world. Leave your ego at the door, we are looking for a leader who wants to make everyone around them better. They must foster a culture of trust, teamwork and continued improvement both personally and professionally.

They will also be responsible for serving as the business partner for the Sales Managers as well as contributing to budget process, strategic planning, headcount growth, coverage models and business strategy.

The ideal candidate will be self-driven and have a background in telephony, video and applications sales, knowledge of Zoom communication platform (Chat, Meetings, Video, Phone, Marketplace/API) and/or competitive equivalent.  In depth knowledge of competitive solutions / application based competition is preferred. 

 

Role Responsibilities

  • Attract, coach, mentor and develop highly technical and driven Solution Engineers

  • Set the Zoom technical strategy for the Southern Region

  • Build business plans with sales partners

  • Handle technical and customer escalations from the team

  • Define and implementing technical demand generation and events

  • Work cross-functionally to deliver results

  • Drive the Zoom Vision

Skills Required 

  • Work effectively across multiple leaders and departments

  • Strong business acumen and executive presence

  • SaaS Collaboration sales experience i.e. web conferencing, cloud voice, UCaaS

  • Knowledge of "traditional" voice communications systems and applications

  • Competitive knowledge including solution, technology and product offerings.

Minimum Requirements

  • Experienced Solution Engineering Manager

  • Zoom Communication platform and end-to-end positioning 

  • Typically requires BS/BA (EE/CS) or equivalent.

  • Lead by example and influence, always from the front

  • Language skills in French, Italian, Spanish beneficial

We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines. 

We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law. If you need any assistance or accommodations due to a medical condition, or if you need assistance accessing our website or completing the application process, please let us know by emailing us at careers@zoom.us.

At Zoom, we care about our employees, their families, and their well-being. As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. To view our benefits, click here.

Explore Zoom:

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Fraudulent Employment Offers

Zoom is aware of scams that involve fake Zoom job listings posted on third-party sites. Responding applicants are contacted primarily over email, InMail and/or chat applications by people impersonating Zoom employees. Eventually a fake offer letter is sent in exchange for personal identification information as part of a fake new-hire screening process.

Please be advised that these offers, communications and impersonations are illegitimate and fraudulent. All communication with Zoom employees come from an “@zoom.us” email address. Zoom job applicants complete an interview process including in-person (on Zoom) meetings and phone calls. Our process also requires you to create an account with our applicant tracking system, Workday. If you have already completed an application, you can access it here. 

Zoom will never ask for your personally identifying information during the interview process or ask you to pay money or purchase equipment. If you have received a message from Zoom that appears suspicious, please contact careers@zoom.us. 

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