Senior Software Engineer

Work Styles at Zoom

In most cases, you will have the opportunity to choose your preferred working location from the following options when you join Zoom: in-person, hybrid or remote. Visit this page for more information about Zoom's Workstyles.

About Us

Zoomies help people stay connected so they can get more done together. We set out to build the best video product for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinar.

We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.

The Billing and Payments Engineering Team is responsible to deliver an awesome buying user experience, enable self-serve actions to manage Billing, Payments and Services for the customers, Usage rating, build billing operation tools and reporting capabilities. Our goal is to create a unified Billing platform for Consumers and Partners, ability to sell Zoom products (standalone vs bundles, standard vs promotions/discounts, recurring vs usage) through Online and API. If you are motivated by delivering happiness, come join us at Zoom!

RESPONSIBILITIES

Build and maintain Zoom’s Online eCommerce Flow, Middleware & Third-party Integration and Service provisioning solutions

Design and implement modules to our Payments Infrastructure to expand the International reach of Zoom’s Payment Methods by adding Alternate Payment Methods

Troubleshoot customer issues and provide technical support to resolving issues in Production environment

Analyze and optimize program performance, and monitoring

Utilize Agile Software Methodology to deliver solutions iteratively and produce high quality technical design documents that utilize UML diagrams and design patterns

Collaborate with other Enterprise Systems teams to deliver end-to-end solutions utilizing Billing, CRM, CPQ, Taxation and Payment systems

QUALIFICATIONS

BS/MS degree Computer Science or related area or equivalent experience

11+ years of software engineering experience with a strong development background.

Experience in Java language, familiar with HTTP protocol and servlet specification

Expertise in Java open source frameworks such as Spring, Spring MVC, Spring boot, and MyBatis etc

Proven experience in implementing integrations to support different software features and functions

Experience in building application platform solutions integrating with third party applications and services

Skilled in developing applications using microservices

Experience with Java Servlets, REST and SOAP

Experience with Java Multithreading: concurrent data structures, parallel algorithms, and thread management

Expertise with relational and NoSQL databases like MySQL, DynamoDB, Hbase, Redis and/or others

Familiar with Linux system and the use of high-performance application server nginx and Tomcat

Understanding of Web Technologies: HTML, JavaScript, HTTP and backend programming of Web applications in Java

Strong design and coding skills, understand object-oriented design, familiar with object-oriented design principles, master design patterns and application scenarios

Understands complex workflows and develop validate innovative solutions to solve difficult problems

Development of eCommerce and/or marketplace platforms preferred

Experience with SaaS Billing, Finance, Rating, Provisioning and Reports development is a plus

Experience in java basic technology system (including JVM, class loading mechanism,

multithreading concurrency, IO, network) is a plus

Excellent Verbal and written communication skills preferred

We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines. 

We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law. If you need any assistance or accommodations due to a medical condition, or if you need assistance accessing our website or completing the application process, please let us know by emailing us at careers@zoom.us.

Zoom requires all U.S. employees who will work in person at a Zoom office, attend in-person Zoom meetings or have in-person customer meetings to be fully vaccinated.  Zoom will consider requests for reasonable accommodations for religious or medical reasons as required under applicable law.

At Zoom, we care about our employees, their families, and their well-being. As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. To view our benefits, click here.

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