Senior Product Manager for Product Analytics

Product (PR)

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Senior Product Manager for Product Analytics

  • R11016
  • Remote, United States
  • Remote, Arizona, United States
  • Bay Area, California, United States
  • Southern California, California, United States
  • Chicago, Illinois, United States
  • Topeka, Kansas, United States
  • Boston, Massachusetts, United States
  • Remote, Nevada, United States
  • Portland, Oregon, United States
  • Austin, Texas, United States
  • Seattle, Washington, United States
  • Product (PR)
  • Full time

Work Styles at Zoom

In most cases, you will have the opportunity to choose your preferred working location from the following options when you join Zoom: in-person, hybrid or remote. Visit this page for more information about Zoom's Workstyles.

About Us

Zoomies help people stay connected so they can get more done together. We set out to build the best video product for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.

We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.

About the Team

We are looking for a Senior Product Manager with experience building products where data plays a central role both in driving product decisions and in end-user products. This PM will join a new product team focussed on data, ML, and AI at Zoom.

 

About the Role

  • Develop an approach and framework for Zoom to gain product insights across multiple engineering, big data, and data science teams.

  • Drive execution of product analytics across Zoom’s Product and go-to-market teams.

  • Develop data-as-a-product in a SaaS environment where users and admins are interested in understanding trends in their product usage across the Zoom portfolio.

  • Drive consistent user experiences for data visualizations across Zoom’s products.

 

About You:

Basic qualifications:

  • 8+ years of product management experience building software-as-a-service, data science, or analytics products.

  • Ability to demonstrate creative problem solving, thoughtful product scoping, and flexibility in a fast-moving environment.

  • Experience in working in an agile environment with multiple teams, engineers, data scientists, and assorted stakeholders.

  • Experience with regulatory considerations for product analytics

  • Comfortable with engineering and working on a technical product 

  • Excellent written and verbal communication skills.

  • Solid ability with productivity tool: spreadsheets, slides, Jira, etc. 

  • Moderate proficiency with SQL

  • Experience implementing behavior tracking with mixpanel, amplitude, snowplow, or similar technology.
     

Preferred qualifications:

  • Business and technical savvy, along with the ability to articulate a business case at the executive level, harnessing data to drive decisions.

  • Experience navigating challenging regulatory environments

  • Both startup and mid to large technology companies

  • Aptitude for collaborating cross-functionally to drive and deliver solutions from ideation through go-to-market.

  • Degree / coursework in related domains (CS, ML, AI, NLP, MBA, etc.).

We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines. 

We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law. If you need any assistance or accommodations due to a medical condition, or if you need assistance accessing our website or completing the application process, please let us know by emailing us at careers@zoom.us.

At Zoom, we care about our employees, their families, and their well-being. As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. To view our benefits, click here.

Explore Zoom:

#LI-Remote

Fraudulent Employment Offers

Zoom is aware of scams that involve fake Zoom job listings posted on third-party sites. Responding applicants are contacted primarily over email, InMail and/or chat applications by people impersonating Zoom employees. Eventually a fake offer letter is sent in exchange for personal identification information as part of a fake new-hire screening process.

Please be advised that these offers, communications and impersonations are illegitimate and fraudulent. All communication with Zoom employees come from a “@zoom.us” email address. Zoom job applicants complete an interview process including in-person (on Zoom) meetings and phone calls. Our process also requires you to create an account with our applicant tracking system, Workday.

Zoom will never ask for your personally identifying information during the interview process or ask you to pay money or purchase equipment. If you have received a message from Zoom that appears suspicious, please contact careers@zoom.us. 

 

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