Information Technology (IT)
Work Styles at Zoom
In most cases, you will have the opportunity to choose your preferred working location from the following options when you join Zoom: in-person, hybrid or remote. Visit this page for more information about Zoom's Workstyles.
Zoomies help people stay connected so they can get more done together. We set out to build the best video product for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.
Please note that this role will be a hybrid ONSITE/REMOTE (work schedule) - at HQ in San Jose, CA
Zoom is currently seeking to hire an experienced Network Administrator to work hybrid, both remote and onsite as needed. The role is based in San Jose, CA at Zoom's Corporate Headquarters.
Duties and Responsibilities:
Responsible for design of Zoom Video Communications LAN and WLAN (WiFi) global corporate network infrastructure.
Responsible for defining network, power, cooling and layout specifications for new MDF/IDF and server rooms.
Project management of new office build outs, working with low voltage vendors, electricians and ISP, ensuring the project is on track and meeting deadlines set by the Workplace team.
Work with the Security team to enhance / improve corporate network security, in compliance with security requirements.
Work closely with department managers to determine future network needs and plan for network changes.
Perform routine maintenance of corporate network infrastructure, including network switches, APs and rack/stack/wiring in IDF/MDF rooms.
Maintain optimum LAN/WiFi network performance by evaluating network issues, including availability, utilization, throughput and latency.
Work with ISPs to troubleshoot and identify performance issues, such as latency, packet loss, jitter, etc.
Document network IDF/MDF/Comm rooms, wiring closets, cabling, firewall, switches, routers and UPS systems.
Manage local and remote low voltage contractors and Internet providers in the physical installation, repair and modification of IDF/MDF/Comm rooms and workspace areas.
Occasional domestic and international travel may be required to support network site surveys/upgrades/expansions, new offices, circuit tune-ups, etc
In-depth knowledge of routing, switching , and network security
Knowledge of UDP, TCP IPv4/IPv6 and common network protocol operations and hardware (Palo Alto Networks, Juniper, Meraki and Cisco).
Experience in modern data center design concepts
Ability to participate in multiple projects simultaneously and prioritize effectively.
Ability to handle escalations and small projects with minimal supervision
Team player, resourceful, able to work under pressure and on call after hours.
Must have network services skills VoIP, SIP, DHCP, Radius, SFTP, Iperf, NAT, DNS, and wireshark/scripting skills
Knowledge of QoS, Traffic engineering and shaping
Familiar with VTP, STP, LACP, VRRP, CIDR, and HA firewall config
Bachelor degree in Computer Science, Engineering, or MIS or equivalent work experience
6 years or more experience in the network or similar technology field. 4 years or more system administration experience in managing network in companies with more than 2,000 users
Travel as needed with max of 10% required for the role
Must be willing to work onsite and reside within driving distance to Zoom's San Jose office
We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.
We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law. If you need any assistance or accommodations due to a medical condition, or if you need assistance accessing our website or completing the application process, please let us know by emailing us at firstname.lastname@example.org.
At Zoom, we care about our employees, their families, and their well-being. As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. To view our benefits, click here.
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Fraudulent Employment Offers
Zoom is aware of scams that involve fake Zoom job listings posted on third-party sites. Responding applicants are contacted primarily over email, InMail and/or chat applications by people impersonating Zoom employees. Eventually a fake offer letter is sent in exchange for personal identification information as part of a fake new-hire screening process.
Please be advised that these offers, communications and impersonations are illegitimate and fraudulent. All communication with Zoom employees come from a “@zoom.us” email address. Zoom job applicants complete an interview process including in-person (on Zoom) meetings and phone calls. Our process also requires you to create an account with our applicant tracking system, Workday.
Zoom will never ask for your personally identifying information during the interview process or ask you to pay money or purchase equipment. If you have received a message from Zoom that appears suspicious, please contact email@example.com.
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