Senior Data Analyst

Engineering Operations

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Senior Data Analyst

  • San Jose, California, United States
  • Full time

Work Styles at Zoom

In most cases, you will have the opportunity to choose your preferred working location from the following options when you join Zoom: in-person, hybrid or remote. Visit this page for more information about Zoom's Workstyles.

About Us

Zoomies help people stay connected so they can get more done together. We set out to build the best video product for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinar.

We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.

Zoom is an award-winning workplace. We have been recognized by Comparably as #1 CEO, Company Happiness, Benefits, Compensation, Diversity, and more! Not to mention we’ve been awarded by Glassdoor as the 2nd Best US workplace & Best Large Company US CEO in 2018, Wealthfront, and Business Insider. Our culture focuses on delivering happiness, our commitment to transparency, and the tangible benefits we provide our employees and our customers.

The ideal candidate will have experience and qualifications for Senior Data Science Analyst:

​What you'll do:

  • Analyze data, build models, and apply advanced statistical techniques to provide a deeper understanding of our product, users, and communities

  • Apply your rich array of data science skills to support company initiatives from end-to-end machine learning, forecast, anomaly detection, causal inference, and experimentation • Ideate and partner directly with product, engineering, and business teams to improve decision-making and drive impact

  • Responsible for dashboards that allow internal consumers to gain insight into the performance of their functional areas

  • Develop data visualizations that illustrate complex platform phenomena using Tableau, Looker etc.

  • Partner with leadership, engineers, product managers and data engineers to understand business needs and how these can be addressed through analytics

  • Working with partners to identify the key metrics their product should track and developing and sharing analysis, guidance, reports, and dashboards to successfully track and move these metrics

  • Constructing reusable data pipelines for company-wide use

  • experience in the design and analysis of A/B tests in a fast-paced environment at scale

  • Deep technical expertise in machine learning fundamentals, applied machine learning, and statistical modeling

  • Communicate analyses and recommendations to cross functional stakeholders for decision making

 

What You'll have:

  • Degree in a quantitative field like analytics, statistics, economics, computer science, or applied math

  • 5+ years of industry experience autonomously translating ambiguous business problems into data-driven solutions

  •  Excellent communication skills, with the ability to deliver complicated findings and explain technical approaches to a variety of audiences

  • Advanced in SQL and proficient with Python or R

  • Ability to define relevant metrics that can guide and influence stakeholders to the appropriate and accurate insights

  • Strong oral and written communication skills, and ability to collaborate with cross-functional partners to build the business

We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines. 

We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law. If you need any assistance or accommodations due to a medical condition, or if you need assistance accessing our website or completing the application process, please let us know by emailing us at careers@zoom.us.

Zoom requires all U.S. employees who will work in person at a Zoom office, attend in-person Zoom meetings or have in-person customer meetings to be fully vaccinated.  Zoom will consider requests for reasonable accommodations for religious or medical reasons as required under applicable law.

At Zoom, we care about our employees, their families, and their well-being. As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. To view our benefits, click here.

Explore Zoom:

Fraudulent Employment Offers

Zoom is aware of scams that involve fake Zoom job listings posted on third-party sites. Responding applicants are contacted primarily over email, InMail and/or chat applications by people impersonating Zoom employees. Eventually a fake offer letter is sent in exchange for personal identification information as part of a fake new-hire screening process.

Please be advised that these offers, communications and impersonations are illegitimate and fraudulent. All communication with Zoom employees come from an “@zoom.us” email address. Zoom job applicants complete an interview process including in-person (on Zoom) meetings and phone calls. Our process also requires you to create an account with our applicant tracking system, Workday. If you have already completed an application, you can access it here. 

Zoom will never ask for your personally identifying information during the interview process or ask you to pay money or purchase equipment. If you have received a message from Zoom that appears suspicious, please contact careers@zoom.us. 

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