Senior Commercial Counsel, Global Services

Legal (LG)


Senior Commercial Counsel, Global Services

  • R10300
  • Remote, United States
  • Legal (LG)
  • Full time

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About Us

Zoomies help people stay connected so they can get more done together. We set out to build the best video product for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinar.

We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.

Zoom is looking for a Senior Commercial Counsel, Global Services to join our dynamic legal team.  This role is a great opportunity for someone with a passion for technology, excellent problem-solving skills and an ability to thrive in a fast paced and changing environment. The individual will have primary responsibility to review, advise, and negotiate on issues involving complex customer contracts with a focus on professional services, managed services, and other consulting type engagements. In addition, the position will be called upon to provide a variety of other general commercial legal services to the organization and its in-house clients. The ideal candidate will have excellent communication skills to interface with cross-functional teams and external customers. This position reports to the Senior Managing Commercial Counsel, Global Services.


  • Review, draft, and negotiate complex master subscription agreements, statements of work, service schedules, support terms, and other legal documentation.

  • Provide legal and business advice to the organization with a primary focus on professional services, managed services, and other consulting-based engagements.

  • Ensure that all contracts are consistent with internal corporate policies and processes.

  • Lead strategic projects in support of the Commercial Legal Team and Global Services Organization to achieve legal and business objectives.

  • Become a trusted advisor and business partner across the company by assisting and advising internal constituents.




  • 10 + years combined experience in law firm and/or in-house legal department; experience within a fast-paced technology company is a plus. 

  • Law Degree from a reputable institution.

  • License to practice law in one of 50 U.S. States.

  • Excellent negotiation, drafting, and communication skills with the ability to support sales departments and an ability to lead diverse teams through complex and time-sensitive negotiations.

  • Proven track record of identifying, creating, and implementing contract process improvements including streamlining contract forms and developing playbooks to help support and create efficiencies.  

  • Experience supporting professional services organizations including sales and delivery teams is a plus.

  • Experience with state, federal, and international data privacy laws and related contract provisions. 

  • Ability to manage multiple clients’ demands and projects with shifting priorities in a fast paced and dynamic environment.

  • Ability to communicate effectively, empathize with others, and resolve conflicts or disagreements.

  • Think creatively and outside-the-box to find resolutions to achieve requirements of all parties.

  • Highly responsive with a service-oriented attitude with the ability to give succinct, commercially-driven legal advice.

  • Works well autonomously and in a multidisciplinary team environment with strong organizational and interpersonal skills. 

  • Superior drafting and writing skills. 


We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines. 

We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law. If you need any assistance or accommodations due to a medical condition, or if you need assistance accessing our website or completing the application process, please let us know by emailing us at

Zoom requires all U.S. employees who will work in person at a Zoom office, attend in-person Zoom meetings or have in-person customer meetings to be fully vaccinated.  Zoom will consider requests for reasonable accommodations for religious or medical reasons as required under applicable law.

At Zoom, we care about our employees, their families, and their well-being. As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. To view our benefits, click here.

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Please be advised that these offers, communications and impersonations are illegitimate and fraudulent. All communication with Zoom employees come from a “” email address. Zoom job applicants complete an interview process including in-person (on Zoom) meetings and phone calls. Our process also requires you to create an account with our applicant tracking system, Workday.

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