Security Operations Engineer

What you can expect:

We are seeking a Security Information Event Manager (SIEM) Engineer to join our Security team. The Zoom Security Monitoring & Logging team implements, enhances and manages various tools and technologies used to identify and protect IT assets, detect security events and enable security incident response.

About the Team:

As a Zoom SIEM Engineer, you will work in several security technology categories including Big Data Technologies, SIEM (Splunk), ETL/Data Pipelines (Cribl Logstream & Search), Cloud (AWS/GCP/OCI/Azure), Authentication (IAM/RBAC/SAML), Networking (WAF), Threat Monitoring(IPS/AV/DLP). Experience in physical, virtual and public cloud AND data center environments.

Responsibilities:

• Help coordinate and implement real-time data pipelines using a number of vendor provided or developed tools. (Linux OS, Regex, networking concepts and troubleshooting, SSL certificates, data routing and data handling through splunk or similar databricks.

• You’ll work alongside other internal teams, streamline the process of collecting, organizing, and transforming data through streaming pipeline ingestion, aggregation, and custom workflows.

• Develop and Maintains working relationships amongst project Managers and data owners that enhance the data onboarding experience. 

• Utilize your talents developing data monitoring dashboards and custom alerting to automate the monitoring of data pipelines and SIEM posture.

• Documents platform and system features or changes to the environment.

• Perform system administration tasks necessary for security tool platform maintenance, typically on Linux based systems.

• Perform Platform monitoring and triage tasks to ensure uptime of the production environment.

• You are familiar with a task tracking system or project queue system such as Zoom Docs, ServiceNow, JIRA and able to follow an escalation process towards a path of resolution.

• Participate in Monthly on-call rotation for after hours support. 

What we are looking for:

Bachelor's degree in IT Security, Computer Science, or equivalent; or an additional 4 years of relevant IT experience.

• 5+ years experience in IT engineering or Technical Support; 3 or more years experience specifically in a Data engineering role; Project Management experience.

• 3+ years Splunk administration experience [on-boarding knowledge, fluent SPL,Certification.

•  Linux OS, Regex, networking concepts and troubleshooting, SSL certificates, data routing and data handling through splunk or similar databricks

• Demonstrate advanced technical knowledge and experience in data, application, systems and network security concepts and the tools used to identify and protect IT assets, detect security events, and respond and recover from security incidents.

• Mid to advanced level Linux knowledge in physical, virtual AND cloud technologies.

• Developing data pipelines and terraform and ansible and automation scripts.

• Exceptional verbal and written communication skills necessary to effectively collaborate with peers, and to present and explain highly technical information to stakeholders who may have limited technical knowledge.

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Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.

About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.

Our Commitment​

At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.