Sales Specialist - Zoom IQ

Work Styles at Zoom

In most cases, you will have the opportunity to choose your preferred working location from the following options when you join Zoom: in-person, hybrid or remote. Visit this page for more information about Zoom's Workstyles.

About Us

Zoomies help people stay connected so they can get more done together. We set out to build the best video product for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinar.

We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.

Zoom is growing at an explosive pace by every measure - revenues, people, innovation, and customers. Led by Eric S. Yuan, the #1 ranked CEO on Glassdoor, our unique culture makes Zoom an awesome place to work. We are expanding teams across the organization. If you are motivated by delivering happiness, come join us at Zoom!

We are seeking a talented and self motivated sales account executive with specialized experience focused on our cutting-edge solutions centered around conversational intelligence and helping companies replicate the performance of top-performing sales teams and customer success teams by analyzing insights for effective coaching strategies. 

Zoom has an exciting opportunity for the right sales talent to be at the forefront, bringing to market a sales conversational intelligence add-on solution to our Zoom platform that turns conversations into insights to improve performance, deliver better customer experiences, and streamline the deal closing process. These insights serve as the foundation across the entire sales organization to improve coaching DNA and successful sales performance results. 

Key Areas of Responsibilities include:

• Demonstrate expertise to clearly articulate and demonstrate our value proposition, creating excitement and enthusiasm among prospects

• Develop a strong understanding of key product differentiators, sales methodologies and processes

• Ability and experience to lead a discovery sales call.

• Be an innovator that will help our global company discover new ways to sell our service and drive new business initiatives

• Conduct high-level conversations with C-Level and VP -Level Executives to address business needs

• Work closely with internal teams to drive customer feedback and improve product

• Utilize Salesforce CRM to provide timely and accurate sales activity tracking and status updates

• Work strategically with management to deliver forecasts, identify trending opportunities/challenges, and provide recommended solutions

• Partner with Product/Engineering on roadmap requirements

• Enable our account executive sellers to recognize a Zoom Sales IQ opportunity and understand the benefits of our integrated platforms.

• Deliver on-site and virtual learning & customer engagements

• Maintain current sales performance coaching software industry and product knowledge

• Willingness to flex hours to support global partners as needed

QUALIFICATIONS & SKILLS

• 5+ years SaaS and enterprise software experience

• Experience in the AI/ML/intelligence space is a plus, but not required  

• You have excellent leadership skills and are successful in matrixed organizations

• Comfortable selling to VP, C-Suite executives, and sales leaders, navigating through multiple decision makers in an organization

• Experience selling to sales leaders a plus

• Self-motivated with an entrepreneurial spirit

• Excellent communicator

• Strong presentation skills to create engaging messaging, training material and supporting resources.

• Experience leading others with product/services training; best practices; demo and sales guides; learning and training materials.

• Ability to evaluate complex processes and apply critical-thinking skills & develop new systems

• Ability to work independently as well as part of a collaborative environment

• Multilingual is a plus

Check us out with a free download: zoom.us/download    

Zoom Video Communications is an equal opportunity employer and evaluates applicants regardless of an individual’s age, race, color, gender, religion, national origin, sexual orientation, disability or veteran status. Our combined differences are what make us Zoom!

We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines. 

We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law. If you need any assistance or accommodations due to a medical condition, or if you need assistance accessing our website or completing the application process, please let us know by emailing us at careers@zoom.us.

Zoom requires all U.S. employees who will work in person at a Zoom office, attend in-person Zoom meetings or have in-person customer meetings to be fully vaccinated.  Zoom will consider requests for reasonable accommodations for religious or medical reasons as required under applicable law.

At Zoom, we care about our employees, their families, and their well-being. As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. To view our benefits, click here.

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