Product Marketing Manager, App Marketplace

Work Styles at Zoom

In most cases, you will have the opportunity to choose your preferred working location from the following options when you join Zoom: in-person, hybrid or remote. Visit this page for more information about Zoom's Workstyles.

About Us

Zoomies help people stay connected so they can get more done together. We set out to build the best video product for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinar.

We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.

About the Team

Zoom is looking for a Product Marketing Manager, App Marketplace to lead our customer-facing Zoom Apps and App Marketplace go-to-market efforts. You will work with our product, sales, and marketing teams to improve customer awareness, adoption, and consumption of Zoom Apps and integrations from the Zoom App Marketplace. You will report into our Manager, Developer Platform PMM.

About the Role

• Create and maintain the ongoing go-to-market strategy for Zoom Apps and the Zoom App Marketplace

• Grow user awareness and knowledge of Zoom Apps and the Zoom App Marketplace, including analyst and press influencers

• Work across product, sales, and marketing to ensure that the growing ecosystem of Zoom Apps are accurately integrated into the Zoom narrative

• Synthesize customer and industry feedback, share with key stakeholders, identify new app partners with Product Management, and help prioritize new features and capabilities based on that input

• Develop assets and content for internal and external presentations including organization updates, enablement sessions, and webinars

• Ensure Zoom Apps are properly represented in cross-product initiatives, and craft the competitive positioning

• Partner with Sales Enablement to educate sellers on engagement strategies and content, such as sales playbooks, personas, journey mapping

• Maintain essential messaging documents, internal & external presentations, data sheets, and other vital assets accurately position the value propositions of Zoom Apps and the Zoom Apps Marketplace

• Increase demand generation by supporting the broader marketing team with customer-facing campaigns, websites, blogs, webinars, and account-based marketing initiatives

• Become an expert on how Zoom customers enable and use Zoom Apps, and understand how those needs evolve

About You

• 5+ years of professional experience in sales or marketing for a SaaS company, including 2+ years in product marketing specifically focused on app development, app partnerships, and app integrations

• Working knowledge of video conferencing, phone, meeting/chat, and application solutions

• Bachelor's Degree

• Comfortable presenting in front of executives and large crowds

• Humble, open to feedback, and naturally curious to learn more

• Can execute in ambiguity, but is able to step back recognize the big picture goals

• Team player, a pro at building differentiated messaging and assets, and effective in hybrid and remote working environments

We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines. 

We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law. If you need any assistance or accommodations due to a medical condition, or if you need assistance accessing our website or completing the application process, please let us know by emailing us at careers@zoom.us.

Colorado Salary Range or On Target Earnings:

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In addition to the base salary and/or OTE listed, Zoom has a Total Direct Compensation philosophy that takes into consideration base salary, bonus and equity value.  Information about Zoom’s benefits is here.  Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.  We also have a location based compensation structure; there may be a different range for candidates in other locations.

Zoom requires all U.S. employees who will work in person at a Zoom office, attend in-person Zoom meetings or have in-person customer meetings to be fully vaccinated.  Zoom will consider requests for reasonable accommodations for religious or medical reasons as required under applicable law.

Explore Zoom:

• Hear from our leadership team

• Browse Awards and Employee Reviews on Comparably

• Visit our Blog

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• View more jobs, sign up for job alerts and join our talent community. Visit the Zoom careers site.