Product Leader - Zoom Phone



Product Leader - Zoom Phone

  • R8300
  • India
  • Product
  • Full time

Work Styles at Zoom

In most cases, you will have the opportunity to choose your preferred working location from the following options when you join Zoom: in-person, hybrid or remote. Visit this page for more information about Zoom's Workstyles.

About Us

Zoomies help people stay connected so they can get more done together. We set out to build the best video product for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinar.

We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.

About the Team

Help shape and build our vision to make Video Communication an amazing experience across different modalities by elevating our service. We are modernizing how businesses are communicating with their customers, where any expert can be easily accessible, and any expert will have all necessary tools available, to make them more efficient and productive.

As the Product Leader for Zoom Phone in India,  you'll shape our strategy in bringing the most compliant, secure and reliable communications experience to our customers and partners in India. With the ever changing technology and regulatory landscape, you'll help us assess and shape the solution, engaging with internal leadership and industry experts in creating a category defining product.

You will work with varying functional and geographic teams in rapidly bringing the new capabilities to the Indian market.

About the Role

  • Establish Zoom’s thought leadership in meeting regulatory requirements and shaping regulatory landscape through engagement with Department of Telecom, TRAI, External advisors, Legal and Partners

  • Influence the product and operations roadmap through detailed requirements that span call flows, data residency and retention requirements, lawful intercept, anti-spam & privacy 

  • Lead the relationship with local carriers in building interconnects that scale for coverage, cost and value added services 

  • Win the confidence of CIOs deploying Zoom services in India, by creating/presenting content that demonstrates the strengths of Zoom service deployment architecture 

  • Operationalize the compliance requirements by defining the right resources, skills and processes to scale

  • Identify and develop opportunities to align with other Industry players in shaping specific regulatory objectives

About You

  • 12+ years of experience working with Indian Teleco providers in technical / operational or similar leadership roles

  • Domain expertise in Telecom, VoIP, and emerging communications

  • Domain expertise in delivering secure and scalable cloud services 

  • Experience working directly with Department of Telecommunications national and term circles on Telco regulations

  • Experience in bringing together the legal, commercial and regulatory teams for accomplishing specific objectives

We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines. 

We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law. If you need any assistance or accommodations due to a medical condition, or if you need assistance accessing our website or completing the application process, please let us know by emailing us at

Zoom requires all U.S. employees who will work in person at a Zoom office, attend in-person Zoom meetings or have in-person customer meetings to be fully vaccinated.  Zoom will consider requests for reasonable accommodations for religious or medical reasons as required under applicable law.

At Zoom, we care about our employees, their families, and their well-being. As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. To view our benefits, click here.

Explore Zoom:

Fraudulent Employment Offers

Zoom is aware of scams that involve fake Zoom job listings posted on third-party sites. Responding applicants are contacted primarily over email, InMail and/or chat applications by people impersonating Zoom employees. Eventually a fake offer letter is sent in exchange for personal identification information as part of a fake new-hire screening process.

Please be advised that these offers, communications and impersonations are illegitimate and fraudulent. All communication with Zoom employees come from a “” email address. Zoom job applicants complete an interview process including in-person (on Zoom) meetings and phone calls. Our process also requires you to create an account with our applicant tracking system, Workday.

Zoom will never ask for your personally identifying information during the interview process or ask you to pay money or purchase equipment. If you have received a message from Zoom that appears suspicious, please contact 


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