Manager, Strategic Accounts

Sales (SL)

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Manager, Strategic Accounts

  • R10544
  • Osaka, Japan
  • Tokyo, Japan
  • Chiyoda-ku, Tokyo, Japan
  • Sales (SL)
  • Full time

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About Us

Zoomies help people stay connected so they can get more done together. We set out to build the best video product for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.

We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.

We are looking for a Manager for our Strategic Accounts Sales Team with the right energy, competitive spirit, personal drive and track record of success in Sales to join our Tokyo, Japan team! This position involves working with our Strategic Account clients(1000+ Employees), divided by industry verticals, to provide them the right Zoom services that meet their video and online meeting needs.

Responsibilities:

  • Meet or exceed sales and product objectives 

  • Lead a team of account executives to effectively qualify leads and identify prospect needs, engaging technical resources as required 

  • Able to additionally manage a team outside of Japan.

  • Create client demos/ presentations, quotes/ proposals, and Quarterly Business Reviews (QBRs) 

  • Conduct high-level conversations with C-Level and VP -Level Executives to address business needs 

  • Utilize solution-selling techniques to effectively guide sales process to close 

  • Develop and maintain business within existing accounts, manage complex sales situations and sales campaigns 

  • Upsell and leverage business from new and established customer relationships 

  • Utilize Salesforce CRM to provide timely and accurate sales activity tracking and status updates 

  • Work strategically with management to deliver forecasts, identify trending opportunities/challenges, and provide recommended solutions 

  • Forecast sales activity and revenue achievement while creating satisfied customers 

  • Resolve client issues in a timely and thorough manner; escalates issues to manager as appropriate 

  • Keep informed of product line, competition and industry trends that may impact client business activities 

  • Drive team growth through effective and strategic hiring by working cross functionally with the recruitment team, as well as work to educate and promote direct reports. 

Requirements:

  • Minimum of 7 years experience managing a team essential

  • 7 years of Account Executive experience in a Technology company

  • Direct SaaS/ Cloud selling experience SaaS video or web conferencing solutions selling experience preferred

  • Strong collaboration and relational skills

  • Business forecasting, pipeline development and management skills are required

  • A proven track record of closed sales, client satisfaction, & team work

  • Must have strong verbal skills with consultative professional business acumen

  • Must be detail oriented, organized, ethical, responsible, & self-motivated

  • Salesforce CRM experience preferred

  • Native Japanese, Business Level English required

We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines. 

We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law. If you need any assistance or accommodations due to a medical condition, or if you need assistance accessing our website or completing the application process, please let us know by emailing us at careers@zoom.us.

At Zoom, we care about our employees, their families, and their well-being. As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. To view our benefits, click here.

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Fraudulent Employment Offers

Zoom is aware of scams that involve fake Zoom job listings posted on third-party sites. Responding applicants are contacted primarily over email, InMail and/or chat applications by people impersonating Zoom employees. Eventually a fake offer letter is sent in exchange for personal identification information as part of a fake new-hire screening process.

Please be advised that these offers, communications and impersonations are illegitimate and fraudulent. All communication with Zoom employees come from a “@zoom.us” email address. Zoom job applicants complete an interview process including in-person (on Zoom) meetings and phone calls. Our process also requires you to create an account with our applicant tracking system, Workday.

Zoom will never ask for your personally identifying information during the interview process or ask you to pay money or purchase equipment. If you have received a message from Zoom that appears suspicious, please contact careers@zoom.us. 

 

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