Lead Solution Architect- SaaS & Subscription Business

Engineering (EN)

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Lead Solution Architect- SaaS & Subscription Business

  • India
  • Full time

Work Styles at Zoom

In most cases, you will have the opportunity to choose your preferred working location from the following options when you join Zoom: in-person, hybrid or remote. Visit this page for more information about Zoom's Workstyles.

About Us

Zoomies help people stay connected so they can get more done together. We set out to build the best video product for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.

We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.

 

About the Job 

  • You will design and implement critical microservices for the commerce platform 

  • You will own a component of product and ensure its production readiness 

  • You will be working on cutting edge cloud technologies 

  • Creative and seasoned and technically strong with proven record in the Oracle Quote-to-Cash process. 

  • Lead the team of individuals to deliver high quality solves in the areas of B2B with multi-Route-to-Market. 

  • You will require thorough understanding of the SaaS/Subscription commerce using modern distributed systems architecture 

  • You will be partnering with E2E architects, product owners and/or Business Systems Analysts, engineering teams, business stakeholders to lead the systems design and implementation of the technical solves from the system perspective  

  • The solve should be a comprehensive solution which targets Zooms future business scale integrating with other rest of business eco systems.  

 

If you are excited about the potential of leading Zoom's continued evolution into an agile, nimble, customer-obsessed enterprise applications organization, then this role is for you!  

 

 

 

About the Role (Responsibilities includes but not limited to) 

  

  • You feel comfortable writing software on one or more programming languages such as Java EE experience including REST services, Web Services, and/or other portal technologies  

  • Preferred experience with an RDBMS such as Oracle, MySQL, MS SQL Server and any no-sql db’s like Maria, MongoDB 

  • Experience with Struts, HTML, XHTML, JavaScript 

  • Working knowledge of software engineering principles, domain driven design patterns, and R&D Engineering practices 

  • Use of integration applications (eg., mulesoft, rmq, kafka, SOA etc) 

  • Knowledge of cloud foundry, kubernetes, dockers, Spring Framework, Spring MVC, spring boot and Hibernate / JPA 

  • Familiar with Devops processes and agile methodology. 

  • You must have experience in debugging and identifying bottlenecks and performance optimization. 

  • You feel comfortable in building high-performance, highly available and scalable distributed systems. 

  • You are familiar with Java based Microservices Architecture. 

  • You will be using cloud technologies, containerization, dockers, Kubernetes, etc on a day to day basis. 

  • You must have experience in debugging and identifying bottlenecks and performance optimization. 

  • You need to have at least 15+ years of industry work experience and hands-on development. 

  • You feel comfortable in building high-performance, highly available and scalable distributed systems. 

  • You have strong computer science fundamentals. 

  • If you have experience integrating the microservices/custom portal applications with ERPs like Oracle/Zoura will be a plus.  

  • You will work closely with the product owners, and cross functional tech lead, and other engineering teams in our organization on planning upcoming work and formalizing proposals. 

  • Partner with multiple technology teams (eCommerce, Salesforce, Oracle, Zuora, Snowflake Engineering, Cloud-Native tech in-house systems) to architect the system solves keeping the customer/partner experience as focus, moderate the technical requirements, high level design with system integrations and convert them into understandable and executable format by other team members 

  • Take the lead in E2E technical architectural discussions with cross functional stakeholders to create the state of art platforms for scalability of subscription business models growth 

  • Establish credibility and relationships with cross functional and senior technical leaders within Zoom and among customers and become trusted advisors 

  • Present technical architecture deliverables such as Ecosystem and Integration diagrams, Object and Data models, Business Process Flows, Micro-Service designs to abstract the core ERP features into consumable grade APIs 

  • Must be able to adapt to an evolving environment and set of responsibilities 

  

About You 

  • Highly seasoned professional and thorough hands on experience on Commerce and Subscription business models using cloud native technologies including robust functional and technical experience in highly available distributed systems architecture 

  • Excellent communication skills 

  • Manage a multitude of projects with effectively and efficiently problem solving abilities 

  • Ensure work is performed in accordance with a high standard of service and quality 

  • High level of attention to detail while maintaining vision of the larger business objectives and meet company goals 

  • Plan, organize and manage stakeholders effectively 

  • Highly organized, self motivated, & Multitask effectively 

  • Experience in presenting systems/IT concepts to senior IT leaders and architects, ability to communicate with passion, articulate with in technical context solving business use cases 

  • Highly positive and collaborative individual that excels at developing working relationships, building consensus, and fostering trust and collaboration at all levels  

  • Technology experience or knowledge of REST based micro-services, Java/JavaScript, OAF, and no Sql Databases. 

  •  Elastic Auto scale PaaS infrastructures based on AWS, Deep learning algorithms is a plu

We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines. 

We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law. If you need any assistance or accommodations due to a medical condition, or if you need assistance accessing our website or completing the application process, please let us know by emailing us at careers@zoom.us.

At Zoom, we care about our employees, their families, and their well-being. As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. To view our benefits, click here.

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Fraudulent Employment Offers

Zoom is aware of scams that involve fake Zoom job listings posted on third-party sites. Responding applicants are contacted primarily over email, InMail and/or chat applications by people impersonating Zoom employees. Eventually a fake offer letter is sent in exchange for personal identification information as part of a fake new-hire screening process.

Please be advised that these offers, communications and impersonations are illegitimate and fraudulent. All communication with Zoom employees come from an “@zoom.us” email address. Zoom job applicants complete an interview process including in-person (on Zoom) meetings and phone calls. Our process also requires you to create an account with our applicant tracking system, Workday. If you have already completed an application, you can access it here. 

Zoom will never ask for your personally identifying information during the interview process or ask you to pay money or purchase equipment. If you have received a message from Zoom that appears suspicious, please contact careers@zoom.us. 

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