Work Styles at Zoom
In most cases, you will have the opportunity to choose your preferred working location from the following options when you join Zoom: in-person, hybrid or remote. Visit this page for more information about Zoom's Workstyles.
Zoomies help people stay connected so they can get more done together. We set out to build the best video product for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinar.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.
We are looking for an exceptional Lead Product Manager to drive with deep expertise in messaging and collaboration products to work on expanding the Zoom platform offering. This position involves working with large enterprise customers, building the roadmap, and developing client-facing features that enhance user experience. .
Help define and execute our Search strategy
Connect with customers to understand their goals and needs and translate those into a list of key focus areas.
Collaborate with stakeholders and drive delivery of features, processes and happiness.
Collaborate with Engineering and business owners for project requirements and scope in order to drive delivery of features and processes.
Prioritize roadmap and communicate plan to the org.
Define product requirements and work with User Experience team to design our product experience, Create a world-class User Experience that delights our users
Evangelize our product and vision to customers of all sizes, from single proprietors to Fortune 500 executives.
Gather user research and customer requests and translate them into clear and concise technical product requirements
Create consistent, unified experience across products, platforms, and devices
Proactively identify and resolve strategic issues that may impair the team’s ability to meet strategic, financial, and technical goals.
Ideal candidates will have:
7+ years of Product Management experience in SaaS based Enterprise focused organization
Experience in creating platform services, including familiarity with APIs and client-server architecture
Experience in messaging and collaboration products
Experience creating technical product and design documents. Technical background is required, this position requires the candidate to have a high level understand of software architecture
Familiarity with search algorithms, relevance and ranking
Strong UX/UI sensibility - you understand when having a few pixels offset could determine success or failure.
Previously built applications for Windows, MacOS, iOS, and Android.
Must have strong verbal skills with consultative professional business acumen
Demonstrated data-driven decision-making skills
Must be detail-oriented, organized, ethical, responsible, and self-motivated
A proven record of managing and successfully delivering new products and features
Ability to crystallize vague concepts into concise plans.
Understanding that speed is everything but prioritizing the right thing is equally important - you appreciate delivering impact quickly.
Bachelors degree in Computer Science or Computer Engineering
High level understanding of compliance and security for Enterprise products
We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.
We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law. If you need any assistance or accommodations due to a medical condition, or if you need assistance accessing our website or completing the application process, please let us know by emailing us at email@example.com.
Zoom requires all U.S. employees who will work in person at a Zoom office, attend in-person Zoom meetings or have in-person customer meetings to be fully vaccinated. Zoom will consider requests for reasonable accommodations for religious or medical reasons as required under applicable law.
At Zoom, we care about our employees, their families, and their well-being. As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. To view our benefits, click here.
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Fraudulent Employment Offers
Zoom is aware of scams that involve fake Zoom job listings posted on third-party sites. Responding applicants are contacted primarily over email, InMail and/or chat applications by people impersonating Zoom employees. Eventually a fake offer letter is sent in exchange for personal identification information as part of a fake new-hire screening process.
Please be advised that these offers, communications and impersonations are illegitimate and fraudulent. All communication with Zoom employees come from a “@zoom.us” email address. Zoom job applicants complete an interview process including in-person (on Zoom) meetings and phone calls. Our process also requires you to create an account with our applicant tracking system, Workday.
Zoom will never ask for your personally identifying information during the interview process or ask you to pay money or purchase equipment. If you have received a message from Zoom that appears suspicious, please contact firstname.lastname@example.org.
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