LATAM Online Account Executive (Spanish Speaker)

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About Us

Zoomies help people stay connected so they can get more done together. We set out to build the best video product for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.

We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.

Zoomies help people stay connected so they can get more done together. We set out to build the best video product for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, Zoom Webinar and more.

We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.

We are looking for an LATAM Online Account Executive based in the United States with an assigned territory in Latin America: Mexico, Brazil, Caribbean, or South America. You will be responsible for a time schedule aligned with business hours in 1 of these regions. (Brazil times are 7 am EST until 4 pm EST / Mexico times are 9 am EST until 6 pm EST respectively. You will receive 1 hour of chat time and 2 hours of phone time a day.) Spanish or Portuguese speaking is required. This role involves qualifying, discovering pain points, consultative selling and using problem-solving to qualify potential for new sales. You will excel in organized communication, consulting people new to Zoom or existing customers, responding to client high-volume of inquiries, virtual Zoom meetings with users, answering phone calls, engaging in-web chats, & entering various details in CRM systems. This is a quota-carrying role and expected to meet various key-performance indicators (KPIs). 

Responsibilities:

• Meet and Exceed Quarterly Objectives set by segment

• Achieve Weekly/Monthly/Daily activity markers with guidance from your manager

• Assigned Phone and Chat hours. During these times you will be engaged in client calls and interactions

• Respond to client inquiries with a response time of within 2 hours or less

• Demo, Present, and Sell to micro-business clients (employee count of 10 or less)

• Continuously maintain and update Salesforce

• Maintain a high-level of organization and implement feedback well

• Evangelize Zoom solutions and Evangelize our customers 

• Achieve quarterly qualified lead/meeting and MRR quotas

Requirements:

• Experience selling, writing, presenting, and skilled speaker in: Spanish or Portuguese

• Read, write, and speak English

• Experience with various tools such as: Salesforce, Google, Outreach, Zoom 

• Working with clients or strangers in a professional manner

• Presence and proficiency in virtual meetings

• Strong collaboration and relational skills

• Forecasting, pipeline development and management skills are desired but not required

• A proven track record of closed sales, client satisfaction, & teamwork

• Must have strong verbal skills with consultative professional business acumen

• Must be detail oriented, organized, ethical, responsible, & self-motivated

Zoom Video Communications is an equal opportunity employer and evaluates applicants regardless of an individual’s age, race, color, gender, religion, national origin, sexual orientation, disability or veteran status. Our combined differences are what make us Zoom! 

We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines. 

We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law. If you need any assistance or accommodations due to a medical condition, or if you need assistance accessing our website or completing the application process, please let us know by emailing us at careers@zoom.us.

Zoom requires all U.S. employees who will work in person at a Zoom office, attend in-person Zoom meetings or have in-person customer meetings to be fully vaccinated.  Zoom will consider requests for reasonable accommodations for religious or medical reasons as required under applicable law.

At Zoom, we care about our employees, their families, and their well-being. As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. To view our benefits, click here.

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