Inside Sales Representative UK&I

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About Us

Zoomies help people stay connected so they can get more done together. We set out to build the best video product for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinar.

We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.

The Inside Sales Representative, supporting our Majors sales team (clients with an employee count 1,000 to 10,000), will assist with closing sales within our large account base. This will be achieved through effective partnership with our Account Executives, utilizing business development techniques and sales skills across our business in the UK&I region. You will also lead your own sales opportunities and this role will have a base and variable/commission package.

Responsibilities:

• Manage and run sales from start to finish for customers who have small requirements.

• Partner with our account executives and renewals team to retain at-risk customers.

• Build customer relationships to increase customer adoption and expansion

• This role will require a lot of administration skills; providing accurate quotes and order forms to customers, provisioning orders and ensuring our CRM system is kept up to date.

• Work with channel partners to provide pricing and close small sales opportunities

• Process customer orders on a timely basis.

• Travel occasionally for training and/or meetings may be required

• This role will require a lot of administration; raising quotes, order forms, and provisioning orders

Requirements:

• Native English language skills

• Experience of working as Inside Sales Representative OR working within the UCaaS, telephony or collaboration tool space and looking to join a commercial team

• Highly organised with the ability to prioritise and work across a high volume of customers.

• Solid time management skills.

• Strong relationship building skills when working with customers, prospects and internal colleagues

• A growth mindset, self starter and a self learner.

• Communication skills.

• Ability to adapt to a rapid & constantly changing environment.

• The drive to contribute, grow and make an impact on a rapidly growing department and company.

• Whilst experience in technology/SaaS related sales is a plus, more important is your positive attitude and willingness to learn.

We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines. 

We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law. If you need any assistance or accommodations due to a medical condition, or if you need assistance accessing our website or completing the application process, please let us know by emailing us at careers@zoom.us.

Zoom requires all U.S. employees who will work in person at a Zoom office, attend in-person Zoom meetings or have in-person customer meetings to be fully vaccinated.  Zoom will consider requests for reasonable accommodations for religious or medical reasons as required under applicable law.

At Zoom, we care about our employees, their families, and their well-being. As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. To view our benefits, click here.

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