Infrastructure Engineer


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Infrastructure Engineer

  • Bay Area, California, United States
  • Full time

Work Styles at Zoom

In most cases, you will have the opportunity to choose your preferred working location from the following options when you join Zoom: in-person, hybrid or remote. Visit this page for more information about Zoom's Workstyles.

About Us

Zoomies help people stay connected so they can get more done together. We set out to build the best video product for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinar.

We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.

The infrastructure Engineer is a necessary role in Enterprise Integration Platform Services. You will collaborate with product managers, solution architects, and platform engineers to design and implement solutions that create business value.

An experienced professional with a full understanding of the area of specialization; you will help us resolve different issues in creative ways. Work with us on problems of diverse scope where analysis of data requires evaluation of identifiable factors. You demonstrate good judgment in selecting methods and techniques for obtaining solutions. You can network with senior personnel both internally and externally in their area of expertise. You normally receive little instruction on daily work, general instructions on new assignments.

About the Role:

  • You will report to your Hiring Manager and work in a collaborative manner us to design, build, and maintain infrastructure management tools used by multiple teams

  • Plan for growing Zoom's infrastructure

  • Identify the shared infrastructure compute needs across dev, preproduction and production, understand their specific requirements, and prioritize solutions.

  • An eye towards resiliency and maintaining highly available systems.

  • Have developed disaster recovery plans and strategies

  • Create clearly defined technical documentation

About You:

  • Requires 5+ years of related experience with a Bachelor's degree; or 3+ years and a Master's degree; or a PhD without experience; or equivalent work experience.

  • Familiarity with infrastructure management, operations lifecycle concepts, and ecosystems

  • Experience operating and maintaining production systems under Linux, public cloud, and on premises data centers.

  • Prior experience working with high performance distributed systems under VMWare vSphere, ESXi, and EMC.

  • Working knowledge of industry best practices, enhancing information security.

  • Work or have worked implementing a large-scale cloud service application.

  • Experience with configuration management systems, automation and orchestration

  • Have run publicly facing cloud/web services in production environments on a major cloud provider

  • Passionate about automation & resiliency and has experience with scale to join our Infrastructure Engineering team

We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines. 

We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law. If you need any assistance or accommodations due to a medical condition, or if you need assistance accessing our website or completing the application process, please let us know by emailing us at

Zoom requires all U.S. employees who will work in person at a Zoom office, attend in-person Zoom meetings or have in-person customer meetings to be fully vaccinated.  Zoom will consider requests for reasonable accommodations for religious or medical reasons as required under applicable law.

At Zoom, we care about our employees, their families, and their well-being. As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. To view our benefits, click here.

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Fraudulent Employment Offers

Zoom is aware of scams that involve fake Zoom job listings posted on third-party sites. Responding applicants are contacted primarily over email, InMail and/or chat applications by people impersonating Zoom employees. Eventually a fake offer letter is sent in exchange for personal identification information as part of a fake new-hire screening process.

Please be advised that these offers, communications and impersonations are illegitimate and fraudulent. All communication with Zoom employees come from an “” email address. Zoom job applicants complete an interview process including in-person (on Zoom) meetings and phone calls. Our process also requires you to create an account with our applicant tracking system, Workday. If you have already completed an application, you can access it here. 

Zoom will never ask for your personally identifying information during the interview process or ask you to pay money or purchase equipment. If you have received a message from Zoom that appears suspicious, please contact 

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