Global Deputy CIO

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About Us

Zoomies help people stay connected so they can get more done together. We set out to build the best video product for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinar.

We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.

About the Team

The Global Deputy CIO - is a necessary part of the communications and customer acquisition efforts. You will be a spokesperson for Zoom in the market overall, and a member of the cross-functional business development team that our sales leaders rely on to build relationships with target commercial and enterprise accounts to create long-term, fast-growing customer engagements. To succeed in this role, you will need a creative and entrepreneurial approach, matched with a deep experience base as a technology and business leader in growth companies and public enterprise leaders.

As a key member of the Office of the CIO, you will report directly to the Global Deputy CIO, and will be the face and voice of Zoom to executives leading collaboration initiatives. You will work with the Sales team, using your network to help build trusted relationships between the Sales Executive and the customer. You will be the go-to person for telling our story to the market - on stage at events, during industry-wide webcasts and in conference rooms at the largest companies. You will share real-world, while conveying "thought leadership" around the Zoom platform, current trends and topics of interest across industries.

As an experienced leader on the customer side, you will be critical to validating our approach to solutions strategy, product strategy, and business value models, being a consultant to our solutions marketing, product marketing, and technical sales teams. You will also be an important asset in the account-based marketing process, helping develop account-specific executive connection strategies.

The role of Global Deputy CIO is a global and customer-facing role works with our most strategic or commercial and enterprise customers and prospects on their IT transformations and enterprise business architecture. Working with our sales and pre-sales team, the Global Deputy CIO will realize strategic sales opportunities with account teams by enabling customers to translate their business strategy into a technology vision and roadmap to deliver on their business outcomes.

About the Role

• Partner with Sales leadership for "meetings that move the needle" with senior leaders in key accounts
• Build a community of passionate technology leaders, who want to share their best practices in transforming their teams and their companies
• Identify opportunities to bring content and perspective to senior executives in our target market
• Leverage social networks,(have a social media presence) blog and video platforms, and scalable marketing technologies to get the word out
• Publish blog posts and tutorials that highlight best practices and offer a fresh perspective
• Partner with the PR teams to ensure content has been vetted, before presenting externally
• Attend and speak at meetups and conferences, serving as an evangelist, coach, cheerleader, and teammate to budding and veteran users
• Promote our users' needs internally by providing invaluable feedback to the product and engineering teams
• Create compelling presentations on solutions, trends data, and thought leadership topics
• Position Zoom as a technical thought leader, both online and offline
• Keep an eye on current trends and topics, to ensure your presentations are comprised of up-to-date, and are based on Thought Leadership

About You

• 25+ years leading and managing technology organizations globally at the CIO, CTO, CDO level
• Have held previous leadership roles with major brands
• Have had cross industry experience (both financial and non-financial)
• Experience as a leader at Fortune/Global 2000, entrepreneurial experience is a plus
• Strong comfort level in developing corporate technology strategy and overseeing budget decision-making in scaled environments
• Experience with achievement in high-growth environments with a bold acquisition and pipeline targets
• Act as an industry thought leader in both customer meetings and public settings
• Well versed in industry trends to gain a deeper product understanding
• Participate in panel discussions and take on the role as moderator
• Be extremely comfortable in a setting of a room full of strangers and be able to walk out with "five new friends"
• Have a fantastic network of senior technology leaders
• Ability to travel occasionally
• BS or BA Degree

We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines. 

We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law. If you need any assistance or accommodations due to a medical condition, or if you need assistance accessing our website or completing the application process, please let us know by emailing us at careers@zoom.us.

Colorado Salary Range or On Target Earnings:

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In addition to the base salary and/or OTE listed, Zoom has a Total Direct Compensation philosophy that takes into consideration base salary, bonus and equity value.  Information about Zoom’s benefits is here.  Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.  We also have a location based compensation structure; there may be a different range for candidates in other locations.

Zoom requires all U.S. employees who will work in person at a Zoom office, attend in-person Zoom meetings or have in-person customer meetings to be fully vaccinated.  Zoom will consider requests for reasonable accommodations for religious or medical reasons as required under applicable law.

Explore Zoom:

• Hear from our leadership team

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• View more jobs, sign up for job alerts and join our talent community. Visit the Zoom careers site.