Endpoint Engineer

Endpoint Engineer

What you can expect

The Endpoint Engineer will be responsible for designing, deploying, and managing endpoint solutions across our organization. This role involves working closely with IT, security, compliance, application owners, and end-users. The team's goal is to ensure the optimal performance, security, and management of all endpoint devices. This includes desktops, laptops, tablets, and mobile devices using modern tools, self-service and automation. This engineer will have to be technically, and operationally minded. Focusing on end user experience and will be a key team member in helping drive a self-service, proactive and AI driven solutions.

About the Team

Zoom's Endpoint Engineers are a critical role in IT and are responsible for enabling our Zoomies to do their best work. Providing a secure and frictionless device and colleague experience. The endpoint is the single common platform that all Zoomies use daily in order to deliver happiness to our customers.

What we’re looking for

• Have a Bachelor in Computer Science, Engineering, or a related field.

• Have experience in endpoint operating system expertise in Windows, macOS, Linux, and mobile OS (iOS and Android).

• Show the ability to diagnose and resolve complex technical issues to the physical, process/memory, session, packet and application level.

• Have experience with software packaging, deployment, and update management across various platforms.

• Demonstrate experience with endpoint data (OS and Application) transformation - parsing, scripting, automation/workflow.

• Have experience with managing endpoint infrastructure following CI/CD best practices with Jira and GitHub. Experience with modern languages and tools like Python, Powershell, Linux/Bash, MDM Workflows and endpoint orchestration.

• Have experience with Modern Device Management tools and orchestration (Workspace One, Jamf, InTune) and desktop virtualization (AWS and Horizon).

• Have experience with endpoint security practices, including antivirus, DLP, encryption, patch and vulnerability management.

• Have relevant certifications such as Microsoft Certified: Modern Desktop Administrator, VMware Certified Professional, or similar.

• Show experience with supporting Unified Collaboration tools (Zoom, Google Workspace / GAM, Proofpoint, SendGrid, etc.)

Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.

About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.

Our Commitment​
We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.

We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.