DevOps Engineer

Engineering (EN)

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DevOps Engineer

  • R8911
  • Remote, United States
  • Engineering (EN)
  • Full time

Work Styles at Zoom

In most cases, you will have the opportunity to choose your preferred working location from the following options when you join Zoom: in-person, hybrid or remote. Visit this page for more information about Zoom's Workstyles.

About Us

Zoomies help people stay connected so they can get more done together. We set out to build the best video product for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.

We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.

You will deploy and operate core services for for Zoom applications and products.

Responsibilities

  • Design zero-downtime to accomplish highly available service (99.99%)
  • Design disaster recovery (DR) between different region Data Centers
  • Troubleshoot complex production issues, including performance and function issues
  • Cooperate with cloud vendor and infrastructure, engineering team for security and service availability
  • Provide deep level of outage troubleshooting for systems and Zoom backend service
  • Provide the CI/CD model to deploy and configure the production system

Requirements

  • 2 + years experience as a DevOps Engineer, 3 + years in a Engineering or Information Technology role
  • In depth knowledge of Linux: RedHat, CentOS, Debian, etc.
  • Mandarin or Cantonese communication is a strong plus
  • Working knowledge of Ansible and Jenkins
  • Experience with several monitoring, such as Zabbix, AWS Cloudwatch.
  • Experience in Java, JVM performance, tomcat and SQL
  • Experience with Nginx, ETCD in production deployment and troubleshooting
  • Experience working with AWS services, such as Dynamodb, RDS, S3, Route53, etc.
  • Experience with Source Code Management tools (Git, Gitlab) and an understanding of branching and integration processes.
  • Solid Bash or Python scripting experience.
  • Experience with ELK, Elasticsearch/ES, Kafka, Nginx with performance tuning is a strong plus
  • Experience with Kubernetes and Docker is a strong plus
  • If any issues arise with your assigned services to monitor, you'll need to be available to triage and resolve
  • Can work some weekends for deployments. Typically these are 2x per month on Saturday at 5pm PT to 12am PT
  • Can have some on-call time. There are approximately 13 people rotating weekly for this
  • Applicants must be currently authorized to work in the United States on a full-time basis
  • BS degree in a related field, MS is preferred

#LI-Remote

We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines. 

We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law. If you need any assistance or accommodations due to a medical condition, or if you need assistance accessing our website or completing the application process, please let us know by emailing us at careers@zoom.us.

Zoom requires all U.S. employees who will work in person at a Zoom office, attend in-person Zoom meetings or have in-person customer meetings to be fully vaccinated.  Zoom will consider requests for reasonable accommodations for religious or medical reasons as required under applicable law.

At Zoom, we care about our employees, their families, and their well-being. As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. To view our benefits, click here.

Explore Zoom:

#LI-Remote

Fraudulent Employment Offers

Zoom is aware of scams that involve fake Zoom job listings posted on third-party sites. Responding applicants are contacted primarily over email, InMail and/or chat applications by people impersonating Zoom employees. Eventually a fake offer letter is sent in exchange for personal identification information as part of a fake new-hire screening process.

Please be advised that these offers, communications and impersonations are illegitimate and fraudulent. All communication with Zoom employees come from a “@zoom.us” email address. Zoom job applicants complete an interview process including in-person (on Zoom) meetings and phone calls. Our process also requires you to create an account with our applicant tracking system, Workday.

Zoom will never ask for your personally identifying information during the interview process or ask you to pay money or purchase equipment. If you have received a message from Zoom that appears suspicious, please contact careers@zoom.us. 

 

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