Information Technology
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Work Styles at Zoom
In most cases, you will have the opportunity to choose your preferred working location from the following options when you join Zoom: in-person, hybrid or remote. Visit this page for more information about Zoom's Workstyles.
About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best video product for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinar.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.
The Data Science team lies at the foundation of Zoom’s success. We are looking for a rock-star to join our team to help us solve for a wide range of analytics challenges in the areas of campaign marketing and eCommerce.
We are looking for highly motivated individuals who would be excited to partner with our stakeholders to develop data products & solutions that will impact hundreds of millions of our users across the world. Expert communication, problem-solving, and having an innovative spirit will be the keys to success in this role.
You'll be working cross-functionally with teams of Product Engineers, Product Managers, Data Engineers, Sales and Marketing Managers on some of the most critical projects in the company.
RESPONSIBILITIES:
Research customer cohorts and design A/B experiments for web optimizations & marketing campaigns by splitting users groups into test and control and sampling users in the best way to drive open/click rates and conversions
Generate and deliver compelling insights to leaders to inform strategic decisioning on new products/initiatives and optimizations to our website
Build automated dashboards featuring event/clickstream data to ensure the right insights are delivered to our Marketing teams
Work with stakeholders to scope and define the needs of business and manage data engineering projects to ensure accuracy and timely delivery
Build and maintain statistical models that deliver value to our partner teams
Lead and conduct deep-dive research and analysis to identify opportunities
REQUIREMENTS
Minimum 4+ years of experience using data to facilitate decisions OR
Advanced Degree (Masters or PhD in Computer Science, Data Science or other quantitative field) and 2+ years of experience using data to facilitate decisions
Minimum 1+ years of experience in Marketing / Customer analytics space
Minimum 2+ years of experience in SQL
Minimum 2+ years of experience with statistical analysis using Python or R
PREFERRED
1+ years of experience using Google Analytics
1+ years of experience using Tableau/Domo/Spotfire
Experience in Salesforce Marketing Cloud and Pardot are a plus
Minimum 2+ years of experience with tools like DataRobot/Data bricks/ SageMaker
Python/ R and SQL - at-least 2 years experience
Prior experience working in ecommerce, marketing, customer analytics space - at-least 1 year
Statistics and modeling experience - 1 year
Communication skills - ability to ask right questions, translate data to business insights and communicate technical information to business audience
Ability to work with ambiguity, strategic thinking and motivated learner
We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.
We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law. If you need any assistance or accommodations due to a medical condition, or if you need assistance accessing our website or completing the application process, please let us know by emailing us at careers@zoom.us.
Colorado Salary Range or On Target Earnings:
Minimum:
$97,920.00 USDMaximum :
$181,170.00 USDIn addition to the base salary and/or OTE listed, Zoom has a Total Direct Compensation philosophy that takes into consideration base salary, bonus and equity value. Information about Zoom’s benefits is here. Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience. We also have a location based compensation structure; there may be a different range for candidates in other locations.
Zoom requires all U.S. employees who will work in person at a Zoom office, attend in-person Zoom meetings or have in-person customer meetings to be fully vaccinated. Zoom will consider requests for reasonable accommodations for religious or medical reasons as required under applicable law.
Explore Zoom:
Find us on social at the links below and on Instagram
View more jobs, sign up for job alerts and join our talent community. Visit the Zoom careers site.
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Fraudulent Employment Offers
Zoom is aware of scams that involve fake Zoom job listings posted on third-party sites. Responding applicants are contacted primarily over email, InMail and/or chat applications by people impersonating Zoom employees. Eventually a fake offer letter is sent in exchange for personal identification information as part of a fake new-hire screening process.
Please be advised that these offers, communications and impersonations are illegitimate and fraudulent. All communication with Zoom employees come from an “@zoom.us” email address. Zoom job applicants complete an interview process including in-person (on Zoom) meetings and phone calls. Our process also requires you to create an account with our applicant tracking system, Workday. If you have already completed an application, you can access it here.
Zoom will never ask for your personally identifying information during the interview process or ask you to pay money or purchase equipment. If you have received a message from Zoom that appears suspicious, please contact careers@zoom.us.
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