Information Technology

What you can expect
This role will drive revenue growth through sophisticated data analysis, predictive modeling, and AI-powered insights. You will transform complex marketing data into actionable strategies that optimize customer acquisition, retention, and lifetime value. Working closely with Marketing leadership, you will leverage advanced statistical methods, machine learning, and large language models to unlock new opportunities and maximize marketing ROI.
About the Team
Zoom's Information Technology team is dedicated to delivering customer happiness, enhancing business efficiency, and fostering agility through innovation, data insights, and automation. Our impact is evident in seamless user experiences, streamlining processes, and supporting Zoom's growth in communication and collaboration.
Responsibilities
Conducting advanced inferential statistical analysis to measure marketing campaign effectiveness and attribution
Building and deploy machine learning models to predict customer behavior, churn, and lifetime value
Leading end-to-end marketing analytics projects that directly impact revenue growth and customer acquisition
Designing and implement sophisticated multi-touching attribution models and marketing mix optimization
Creating executive-level dashboards and presentations in Tableau that communicate complex insights clearly
Partnering with Marketing, Sales, and Product teams to identify growth opportunities through data- driven insights
Providing strategic guidance on marketing analytics best practices, experimentation design, and measurement frameworks
What we’re looking for
Have Bachelor's, Master's or PhD in Statistics, Data Science, Computer Science, Economics, or related quantitative field.
Have 7-10 years of experience in marketing analytics.
Possess expert-level proficiency in inferential statistics, hypothesis testing, and causal inference methods
Have 5+ years of advanced SQL experience with complex query optimization and data modeling & Python programming for data science (pandas, scikit-learn, statsmodels, PyTorch/TensorFlow)
Own demonstrated experience building and deploying machine learning models in production environments
Have experience with marketing automation platforms (Marketo, HubSpot, Salesforce Marketing Cloud)
Possess familiarity with A/B testing platforms, experimentation frameworks and customer data platforms (CDPs)
Have knowledge of digital marketing channels (paid search, social, display, email) and their measurement
Salary Range or On Target Earnings:
Minimum:
$124,000.00Maximum:
$271,200.00In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.
Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.
We also have a location based compensation structure; there may be a different range for candidates in this and other locations
At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!
Anticipated Position Close Date:
Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.
Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.
About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.
Our Commitment
At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.
If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.
Fraudulent Employment Offers
Zoom is aware of scams that involve fake Zoom job listings posted on third-party sites. Responding applicants are contacted primarily over email, InMail and/or chat applications by people impersonating Zoom employees. Eventually a fake offer letter is sent in exchange for personal identification information as part of a fake new-hire screening process.
Please be advised that these offers, communications and impersonations are illegitimate and fraudulent. All communication with Zoom employees come from a “@zoom.us” email address. Zoom job applicants complete an interview process including in-person (on Zoom) meetings and phone calls. Our process also requires you to create an account with our applicant tracking system, Workday.
Zoom will never ask for your personally identifying information during the interview process or ask you to pay money or purchase equipment. If you have received a message from Zoom that appears suspicious, please contact us here.
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