Information Technology

What you can expect
This role will be part of the Enterprise Applications team and will be collaborating closely with other data analysts, data scientists and data engineers to support Marketing transaction system. The Enterprise Applications team works cross functionally with business stakeholders, data teams, Marketing, IT, and Product teams. You'll need strong skills in data integration, problem-solving, and communication and transforming business requirements into robust technical implementations.
About the Team
You'll be part of the enterprise marketing and architecture team that delivers best-in-class technology solutions supporting global marketing initiatives.
Our team develops marketing business and system capabilities spanning customer profiling, journey mapping, campaign execution, omnichannel engagement, lead management, data insights, and ROI measurement. Our impact is evident in seamless user experiences, streamlining processes, and supporting Zoom's growth in communication and collaboration.
Responsibilities
Designing, developing, and maintaining enterprise-grade ETL/ELT data pipelines that power marketing transactions and attribution models.
Unifying customer data across the Zoom ecosystem and transaction tools to enhance efficiency and address business use cases.
Transforming raw marketing data from multiple sources into scalable, performant data models optimized for marketing
Integrating data across warehouses (Snowflake, Databricks), transaction platforms (Salesforce), web analytics, and product usage metrics to create a unified data ecosystem.
Collaborating with Marketing, Product, and IT teams to define data requirements and deliver solutions that drive marketing effectiveness
Developing and optimize production-level DAGs using orchestration tools (Airflow) to support realtime and batch marketing data workflows
Identifying Resolution & Customer 360: Maintaining unified customer profiles through deterministic and probabilistic matching rules to ensure consistent cross-channel customer experiences.
Leveraging Artificial Intelligence to Enhance Productivity and Accelerate Business Use Case Implementation
What we’re looking for
Have Bachelor's / Master's in Computer Science, or related technical field.
Have 8+ years of experience in data engineering with demonstrated expertise in marketing, attribution modeling, and customer journey analysis
Apply solid foundation in software engineering principles including data structures, algorithms, CI/CD methodologies.
Hold expert-level SQL skills with proven experience in dimensional modeling, data design, and optimization for transaction workloads
Be an expert in advanced database skills, including complex SQL, performance optimization, and large-scale data processing.
Possess experience in data engineering and architecture, building batch and streaming pipelines using platforms such as Apache Airflow and Kafka.
Have hands-on experience with distributed data processing frameworks (Spark, Hive, Trino) and cloud data platforms (AWS)
Have demonstrated expertise in digital marketing technologies, including advanced data analytics tools and marketing automation platforms. Problem-solving ability and a blend of technical and business acumen.
Maintain track record of building scalable data solutions that support business-critical marketing decisions and drive measurable ROI
Salary Range or On Target Earnings:
Minimum:
$124,000.00Maximum:
$271,200.00In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.
Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.
We also have a location based compensation structure; there may be a different range for candidates in this and other locations
At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!
Anticipated Position Close Date:
Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.
Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.
About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.
Our Commitment
At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.
If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.
Fraudulent Employment Offers
Zoom is aware of scams that involve fake Zoom job listings posted on third-party sites. Responding applicants are contacted primarily over email, InMail and/or chat applications by people impersonating Zoom employees. Eventually a fake offer letter is sent in exchange for personal identification information as part of a fake new-hire screening process.
Please be advised that these offers, communications and impersonations are illegitimate and fraudulent. All communication with Zoom employees come from a “@zoom.us” email address. Zoom job applicants complete an interview process including in-person (on Zoom) meetings and phone calls. Our process also requires you to create an account with our applicant tracking system, Workday.
Zoom will never ask for your personally identifying information during the interview process or ask you to pay money or purchase equipment. If you have received a message from Zoom that appears suspicious, please contact us here.
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